Senior Student Support Specialist

Tucson, AZ
Apr 29, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:



SALT Ctr Learning Disabilities

Department Website Link:


Main Campus


Tucson, AZ USA

Position Highlights:

The Strategic Alternative Learning Techniques (SALT) Center is a nationally recognized program providing a wide range of academic supports to undergraduates with learning and attention challenges. The individual in this position will be a key part of a new initiative with the College of Agriculture and Life Sciences (CALS), working directly with CALS students to support their learning and academic success in small group and individual meetings. This person will also review academic progress records and administer screenings for learning and attention difficulties. This information will be used to build support plans and determine eligibility for referral to further testing or SALT Center services. In addition, this position will serve as a resource for CALS academic advisors, faculty, and other personnel in the area of disability and learning support. Please note that this position has limited funding through 2025 and will end if no additional funding source is identified. This position may include occasional evening/weekend hours.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities:

  • Provide individualized direct learning support to CALS students in small group sessions, scheduled appointments, and/or drop-in office hours
  • Strengthen the capacity of students to independently manage the direct and indirect impact of learning difficulties
  • Utilize exemplary case management skills to accept referrals, conduct outreach and follow-up, and assess student needs for referral to other resources
  • Administer screening tools to facilitate referrals to ADHD and learning disability testing
  • Review referrals and academic progress data to assist in determining student eligibility for enrollment at the SALT Center for select or comprehensive services
  • Develop and maintain strong relationships with students and colleagues while maintaining confidentiality
  • Work closely with CALS and SALT Center staff to provide support and resources to students who are experiencing significant academic, emotional, behavioral, or financial challenges
  • Timely and accurately manage associated data, compile and present relevant reports/recommendations
  • Comply with all legal requirements associated with student data
  • Actively participate in efforts to continually evaluate and improve student support services
  • Effectively represent the SALT Center and CALS to other university partners and external stakeholders as directed
  • Model exemplary verbal and non-verbal communication without appreciable direction
  • Utilize university systems with excellent proficiency, demonstrating knowledge and effective interactions with other colleges and the university as a whole
  • Additional duties may be assigned

Knowledge, Skills, and Abilities:

  • Extensive knowledge and application of principles, theories, and concepts associated with undergraduates who learn differently
  • Experience with case management in an education or social services setting
  • Strong oral and written communication skills in high-stress situations, particularly relative to learning and attention challenges as well as academic study skills
  • Ability to support and collaborate with colleagues to effectively manage challenging situations
  • Strategic thinking and flexibility to adjust services and processes as this new initiative evolves
  • Organizational skills, attention to detail, and a high degree of openness to new approaches and new ideas

Minimum Qualifications:

  • Bachelor’s degree in Education or a related field (e.g., Special Education, Higher Education, Social Work, etc)
  • 3 or more years of direct experience working with students who have learning and attention challenges in a secondary or higher education setting

Preferred Qualifications:

  • Graduate degree in a related field or enrolled in related graduate program highly preferred
  • 5 or more years of direct experience in higher education
  • Experience with high volume case management in an educational or social services setting
  • Successful experience in organizational management and administration



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:

Student Services

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:


Compensation Type:

salary at 1.0 full-time equivalency (FTE)



Career Stream and Level:


Job Family:

Student Support

Job Function:

Student Services

Type of criminal background check required::

Name-based criminal background check (non-security sensitive)

Number of Vacancies:


Target Hire Date:


Expected End Date:

Contact Information for Candidates:

Laurel Mason

[email protected]


Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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