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Veterans and Military Business Services Coordinator

Job description

University of Colorado | CU Denver 
Office of Veteran & Military Student Services
Veterans and Military Business Services Coordinator (Business Services Entry Professional)
Position #780872 – Requisition #21064

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado Denver seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

Office of Veteran & Military Student Services has an opening for a full-time University Staff (unclassified) Veterans and Military Business Services Coordinator position.

As Colorado’s public urban research university, the University of Colorado Denver educates a diverse student body through quality academics, ambitious research, creative work, and civic engagement in the city we call home. CU Denver graduates gain the powerful combination of immersive classroom and real-world experience that are in demand today. The city benefits from well-educated, top talent and a new generation of knowledge that fuels the future of Denver and our region. We are CU in the City. 

CU Denver offers more than 100 degree programs, from the bachelor’s to the doctoral level, in the heart of downtown.  Here, more than 15,000 students pursue academic programs that range from global energy management to music industry studies to criminal justice. As part of the state’s largest public university system, CU Denver is a major contributor to the Colorado economy, with nearly 2,500 employees and annual economic impact of $800 million.  

Jobs in this career family provide general business operations of the organization or a combination of operational responsibilities covering multiple career families.  Functions include institutional research, statistical analysis, policy development and review, strategic planning and broad unit business operations such as parking and transportation services, risk management, childcare services, real estate and property management, retail services or job responsibilities that combine fiscal, HR and operational management responsibilities.

Professionals at the entry level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. 

At the entry level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity.

Position Emphasis:
The position will primarily serve as a Department of Veteran Affairs School Certifying Official (SCO) for the University of Colorado Denver | Anschutz in collaboration with the Office of Veteran & Military Student Service’s education benefit team. This position will review claims and submit certifications/verifications through the VA-ONCE portal regularly, as well as both pre- and post-registration. This role will track the initial and ongoing certification of military-connected students seeking tuition and expense benefits, while monitoring satisfactory course completion, in collaboration with the U.S. Department of Veteran’s Affairs (VA), the Department of Defense (DOD) and the State Approving Agency (SAA). 

The Veterans and Military Business Services Coordinator will assist in analyzing, creating and modifying processes in correlation with changing programs, laws and regulations. This role will be expected to use professional judgment to interpret federal and state laws and regulations and justify/explain them to administrators, staff, and students. This position will assist in course catalog/program approvals and in developing and maintaining a comprehensive knowledge of veteran and military education benefits, while ensuring the University complies with the laws and regulations of the U.S. Department of Veteran’s Affairs, the Department of Defense and the State Approving Agency. This role will assist in responding to and resolving inquiries regarding VA and DOD education benefits via telephone, email, and in-person to ensure timely and high-quality customer services, as well as making referrals to other support services. This role will oversee and monitor the unit’s VA Work-Study program and submit all appropriate applications, contracts, and approvals while providing student employee supervision. The position will support the administrative, procurement functions for the unit, including processing personnel (HCM) transactions, assisting with professional and student staff scheduling, purchasing, and procurement needs and other administrative duties for the office. Additional responsibilities include assisting in researching, developing and scheduling all military-connected student activities/events for the office, overseeing the website content and social media functions, and providing support with special projects as assigned. 

80% School Certifying Official duties 
20% Administrative, procurement, purchasing, planning support

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Salary and Benefits:
The hiring rate for this position has been established at $40,916.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above hiring rate represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125

Minimum Qualifications:
A bachelor’s degree in business, business administration, education, social sciences, healthcare administration, public administration, communications, liberal arts, or a directly related field from an accredited institution. Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

* Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

  • Experience working in a university or college veteran / military student support office.
  • Demonstrated professional experience working with and advising diverse students in a higher education setting.  
  • Professional finance or HR experience which may include: budget management; gathering and analyzing data for reporting purposes; and/or providing HR and payroll support services.
  • Experience arranging and planning special events.
Competencies/Knowledge, Skills & Abilities:

  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Demonstrated commitment and leadership ability to advance diversity and inclusion.
  • Ability to work independently, prioritize multiple projects and requests, and work in a fast-paced environment.
  • Demonstrated excellent communication (oral/written) skills and organizational skills, with high level of attention to detail and ability to meet deadlines.
Diversity and Equity:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] 

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. 

Job Category: Business Services
Primary Location: Denver
Schedule: Full-time
Posting Date: May 13, 2021
Unposting Date: Ongoing




Diversity Profile: University


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Job No:
Posted: 4/29/2021
Application Due: 6/6/2021
Work Type: Full Time