Job Title: Internal Communications Manager - Case School of Engineering
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 8809

POSITION OBJECTIVE

In collaboration with the Executive Director and Dean, the Internal Communications Manager will support the Case School of Engineering’s leadership in executing an annual communications plan that clearly conveys priorities for the engineering school and the university, celebrates achievements among school members and keeps the community informed of significant developments across the school. Through these activities, the manager will advance efforts to help engage and inspire stakeholders, an element essential to the school’s ongoing progress.

ESSENTIAL FUNCTIONS

1. Work closely with the executive director and dean to update and implement a comprehensive annual communications plan that reflects school/college and university priorities and also identifies best approaches and vehicles to engage and inform internal stakeholders. Establish detailed calendars that track goals, formats and timing of communications for each time period. Consult regularly with executive director and dean regarding plan updates and outcomes. (15%)
2. Conceptualize, research, and provide writing support to the dean, including for speeches, talking points, emails, PowerPoints, quotes, website updates, and publication messages. Communicate information of a highly complex nature in a clear, concise and compelling way. (20%)
3. Advise and assist other school leaders in identifying and executing opportunities to advance school and university priorities through effective communications that are delivered through vehicles appropriate to their content (e.g. letters, emails, website updates, etc.) (40%)
4. Collaborate with the executive director and other marketing and communication leaders to promote the school in university-wide communications, identify promising opportunities for external communications and marketing, and contribute to those opportunities through coordinating contacts, developing content, and related activities. (15%)
5. Assist as needed with internal communications involving other academic units and/or university general offices. (10%)

NONESSENTIAL FUNCTIONS

Perform other duties as assigned. (<1%)

CONTACTS

Department Case School of Engineering): Frequent contact with dean, dean’s office staff, and faculty leaders; regular contact with faculty, staff and students. Occasional contact with alumni.

University: Frequent contact with executive director, regular contact with other marketing and communication staff. Occasional contact with other schools’ faculty, staff, and students.

External: Infrequent contact with peer organizations and networks.

Students: Occasional interaction with students.

SUPERVISORY RESPONSIBILITY

No direct supervision.

QUALIFICATIONS

Experience: 5 years of communications experience, preferably including time within higher education settings and with managing social media pages and content management systems.

Education/Licensing: Bachelor’s degree in a relevant discipline.

REQUIRED SKILLS

1. Ability to write quickly and well.
2. Mastery of a variety of prose styles—including writing for the web.
3. Understanding of the essential elements of persuasive, engaging writing, as well as the distinctions between speeches, articles, letters and other forms of communication.
4. Ability to translate complex topics in ways that engage, inform and inspire.
5. Understanding of the written and visual elements and structure of effective presentations - whether with visual aids (i.e. PowerPoint or other formats) or without –and ability to prepare such presentations quickly and well.
6. Appreciation of the value of collaboration with multiple stakeholders.
7. Recognition of the importance of constructive feedback in continuous improvement and consistent enhancement of communications from the provost.
8. Strong interpersonal, communication and narrative skills.
9. Outstanding planning and organizational skills.
10. Ability to meet consistent attendance.
11. Ability to interact with colleagues, supervisors, and customers face to face.
12. Proficiency in MS Office products including Word, PowerPoint and Excel.

WORKING CONDITIONS

General office environment.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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