Staff Support Associate I/UKHC

Job description

Job Title:

Staff Support Associate I/UKHC

Requisition Number:

RE27607

Working Title:

Health Connection Call Agent

Department Name:

H4001:Ambulatory Patient Access Services

Work Location:

Lexington, KY

Grade Level:

05

Salary Range:

$12.50-20.00/hour

Type of Position:

Staff

Position Time Status :

Full-Time

Required Education:

HS

Click here for more information about equivalencies::

http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience:

2 yrs

Required License/Registration/Certification:

None

Physical Requirements:

This position requires sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing), and occasionally standing or walking with objects weighing up to 10 lbs.

Shift:

Primarily days with some weekend and holiday shifts required.

Job Summary:

Our Staff Support Associates in UK Health Connections will provide consumers and patients access to UK HealthCare. Responsibilities include providing physician information for referrals; forwarding calls to appropriate clinics and departments; providing consumers/patients with specific information and literature; registering patients for health care; replying to UK HealthCare web requests; providing directions to patients/consumers.

Skills / Knowledge / Abilities:

Accountability, organization, communication, computer competency, phone etiquette, professionalism, knowledge of medical terminology, self-motivation, good judgment, and the ability to communicate via phone and in person with other staff to improve workflow.

Does this position have supervisory responsibilities? :

No

Preferred Education/Experience:

Two years of experience and some college preferred.

Deadline to Apply:

05/03/2021

University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

 

 

 

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Job No:
Posted: 4/28/2021
Application Due: 5/5/2021
Work Type: Full Time
Salary: