OPS Help Desk Support Analyst

Main Campus (Gainesville, FL)
Apr 28, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution

Job no: 516473
Work type: Temp Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Information Systems/Technology

Classification Title:

OPS Help Desk Support Analyst

Job Description:

Provides IT support for customers using telephone and remote support tools. Resolves common issues or assigns complex requests to other support teams as needed. Requirements: Minimum 1-year technical support experience. Excellent communication and customer service skills. Proficient in support of current desktop hardware, software, and peripherals in an enterprise environment.

Expected Salary:

$19/hr - $20/hr

Minimum Requirements:

A high school diploma and one year of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications:

Industry standard technical certification (A+, Microsoft or Apple) or a Support Center Analyst certification is preferred.

Special Instructions to Applicants:

Please upload the following - CV or Resume, Cover Letter and List of Professional References.

This is a time-limited position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

The University of Florida is an equal opportunity institution dedicated to building a diverse and inclusive faculty and staff. Hiring is contingent upon eligibility to work in the United States.

Health Assessment Required:


Advertised: 26 Apr 2021 Eastern Daylight Time
Applications close: 10 May 2021 Eastern Daylight Time

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