Job description

Location: Columbia
Full/Part Time: Full-Time
Job ID: 36473
Hiring Department

University Physicians Payment Services


Job Description

The Self Pay Patient Account Representative works for both University Physicians and University of Missouri Health Care. Review and analysis of patient accounts for billing accuracy and potential placement for further collection activity is central to the position. The ability to learn and understand the complete revenue process at a high level while having the ability to recognize potential processing problems is required. This employee works in no less than 8 different data systems to complete work. The Self Pay Representative is also responsible for the processing of Financial Applications from the public and expected to act with extreme sensitivity when coming in contact with personal information.


Salary Range: $13.50 - $20.56/hour

Grade: PAT-03A


Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.


Full-time; Days

Minimum Qualifications

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired. Two (2) years of clerical experience.

Preferred Qualifications

Real experience in Microsoft systems with skills that include Excel, Outlook and Word. The ability to communicate both in written and verbal forms. Flexibility is essential in both the acceptance of work assignment on a given day and continual changes in processing and procedure. Must have the ability to prioritize work and self motivate. This position is remote and requires sitting for long periods in front of computer screens while being continually available to co-workers and management. Quiet personal home workspace is essential to success.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.


To read more about Equal Employment Opportunity (EEO) please use the following links:




Diversity Profile: University



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Learn more on Inside Higher Ed's College Page for University

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Job No:
Posted: 4/28/2021
Application Due: 7/27/2021
Work Type: Full Time