Job description

Location: Columbia
Full/Part Time: Full-Time
Job ID: 35924
Hiring Department

University Stores

Job Description


Support University Stores by designing, implementing, maintaining, and documenting static and dynamic web sites with an emphasis on web design, photography, web development, and online marketing for e-commerce sites which generate $3.5 million in sales yearly. Primary responsibility is focused on managing ecommerce for multiple campus bookstores, retail stores, and e-commerce web sites which serve state, national, and international customers; and directs customers to main and subsidiary campus and retail store locations which include University Stores locations on the Rolla, UMKC, and UMSL campuses and The Mizzou Store. Implement and maintain other websites as requested.

Essential Functions

Develop, improve, modify and maintain multiple static and dynamic web sites including coding, editing, updating and quality control of test and production site environments. Maintain UM Campus Retail Internet presence.

Create web and other digital marketing materials. Create sample layouts based on creative direction from customers to provide innovative, visually appealing, user-friendly designs that encourage the use of sites for information and e-commerce.

Develop, implement and maintain analytics to inform electronic marketing decisions and campaigns – including web, e-mail, social networks and other tactics.

Support the marketing department with high-quality creative solutions for web and other electronic formats, such as landing pages, mobile devices, etc. In addition, provide support for all electronic messaging by reviewing artwork, subject lines and overall message.

Create and maintain search engine optimization (SEO) processes, including keyword bank, product naming and web text standards documentation, site map development and usage of web master tools.

Develop and maintain a reporting structure for analytics of sales, external advertising and site traffic for use in recommendations, planning and management reports.

Interact with internal customers who are the subject matter experts for the web sites. Contribute to additional innovative efforts to improve quality of communication in electronic formats.

Organize and maintain project schedules to complete all work within the requested deadlines. Provide regular reports to manager and / or requestor regarding project status.

Work directly with the Order Fulfillment team to assist with filling customer orders and assisting Order Fulfillment customers during peak times.


Salary: $19.47 - $35.48 per hour

Grade: GGS-009

University Title: Business Operations Associate

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.


Monday-Friday, 8:00am-5:00pm.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Bachelor’s degree in computer science, business, marketing, or related field.

Two years’ experience in:

  • Creating dynamic, accessible, pixel-perfect Web sites from scratch
  • Creating and designing Web graphics in Photoshop or similar software
  • Creating and analyzing Web site metrics
  • Combination of education or experience in related field
  • Combination of education or experience programming HTML, Javascript, and CSS

Prior experience with aspdotnetstorefront or other ecommerce platform preferred

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.


To read more about Equal Employment Opportunity (EEO) please use the following links:




Diversity Profile: University



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Learn more on Inside Higher Ed's College Page for University

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Job No:
Posted: 4/28/2021
Application Due: 8/12/2021
Work Type: Full Time