Resident Hall Manager (Temp)

Colorado Springs, CO
Apr 28, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
The purpose of the Office of Residence Life and Housing is to offer a living environment that will be an integral part of the educational experience offered at the University of Colorado Colorado Springs.  The UCCS residential facilities should provide an atmosphere that is conducive to study, as well as social interaction and individual development.  The Office of Residence Life and Housing is part of the Auxiliary Services Team and administratively reports to the Vice Chancellor of Student Affairs.

The Residence Hall Manager is responsible for the overall development of a community for multiple buildings in an area on campus. The RHM will assess and meet the needs of residents living in their area through implementation of our learning goals and outcomes as defined in our Residential Curriculum, commonly referred to as Expedition.  Expedition is an intentional plan for learning which the RHM has direct role is an integral part of implementing our educational priority and associated learning goals and outcomes.

Who We Are:

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 9,500 undergraduate and 1,900 graduate students.

Colorado Springs (pop. 450K+) is situated at the base of Pikes Peak, offers many recreational and cultural activities and was recently ranked by U.S. News & World Report as one of the top Best Places to Live in the U.S.

Job Duties:


  • Meet weekly with RAs

  • Evaluate, train and support a staff of RAs

  • Attend weekly professional meetings

  • Facilitate weekly RA staff meetings

  • Residential Curriculum

  • Assist the RA’s with curriculum related requirements and efforts

  • Provide training to staff on curriculum

  • Support RAs in their efforts to implement Expedition on their floor or building

  • Recommend and manage curriculum budgets for all student staff

  • Coordinate educational initiatives as it relates to topics identified in residential curriculum

  • Collaborate with other departments such as wellness center, student life, public safety etc. to provide educational initiatives for residents as outlined in Expedition

  • Assist the RAs in furthering developing theme based and learning communities, such as wellness, engineering, leadership, criminal justice, outdoor living and Nursing

  • Administration

  • Hall Manager for multiple buildings in residential areas housing approximately 300 to 400 students.

  • Assist with special projects as it pertains to the overall occupancy management and retention of resident students

  • Responsible for assisting staff when necessary with roommate mediations.

  • Assist with overall development and implementation of departmental mission statement

  • Oversee the check in and checkout processes

  • Conduct /Crisis

  • Adjudicate residence-related conduct cases as assigned by the Director or designee

  • Complete necessary conduct paperwork in a timely and efficient manner

  • Serve on the professional staff 24- hour crisis response rotation (this on duty rotation can last up to two weeks at a time)

  • Meet with students who are in crisis and refer to Mental Health Services or other University departments when appropriate

  • This position is a Campus Security Authority (CSA)/Mandatory Reporter and must be comfortable confronting and reporting all crimes as outlined by the Code of Conduct, University or Regent Policy and Colorado Revised Status

  • Leadership Development

  • Collaborate with University Staff to promote leadership opportunities on campus

  • Provide leadership development for students

  • Support the Residence Hall Association

  • Support the National Res. Hall Honorary

  • Serve on University wide committees when appropriate and approved by the Director or designee

  • Student Development

  • Advocate on behalf of residential students

  • Challenge students when behavior in the hall is inappropriate

  • Utilize student development theory in daily work

  • Refer students to appropriate resources on campus when needed

  • Educational Priority: Community members will be independent citizens exploring healthy, life-enriching opportunities in a supportive and respectful living environment.

    Individuality: Developing life skills to become healthier, mindful, and authentic individuals within their campus experience and beyond. They will learn how to manage themselves and make informed decisions.

    Belonging: A safe and supportive community where individuals define their role. In this environment, members are accountable for their actions. Will engage in positive relationships, feel valued, and learn about each other’s differences.

    Citizenship: Discovering personal strengths and motivation to actively serve and participate in their communities with integrity. By having an awareness of local, national, and global issues community members will engage at their own level.

    Growth: Demonstrating the ability to set and assess goals throughout their learning experience. The environment will provide support for what is learned in the classroom and assist in the development of intentional relationships with faculty and staff.

    Collateral Assignment: RHM will be assigned a collateral area in addition to their day to day responsibilities. Collateral Assignments may include but not limited to Student Conduct, Residential Curriculum & Assessment, Leadership Development, Student/Staff Recognition and Staff Selection.  Full collateral details given during the interview process or at time of hire.

    Job Competencies:

  • Knowledge of student development theory

  • Strong administrative skills

  • Excellent interpersonal skills

  • Working knowledge of computer equipment and technology and the implementation of such within an office/business environment

  • Excellent written and verbal communication skills

  • Ability to work in a fluid and ever-changing situation

  • Knowledge of student development theory and experience utilizing it in a work environment

  • Effectiveness in working with individuals from diverse ethnic, cultural, and socio-economic backgrounds

  • Strong problem solving and conflict resolution skills

  • Relationships:

  • Position works closely with the staff in Housing Operations on new student orientations, room changes, building maintenance, housing renewals, starrez software and other operational functions as it relates to Residence Life and Housing.

  • As directed, position works with the Office of the Dean of Students on student conduct and appeal issues

  • As directed, position collaborates with Recreation and Wellness, Department of Public Safety, Dean of Students Office and First Year Experience as well as other departments as assigned on student related issues

  • This position has been determined to be eligible for overtime (non-exempt) under the Fair Labor Standards Act (FLSA).

    What We Offer:

    Salary Range: Generally starting at $17.10/hr

    The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

    The University of Colorado offers excellent benefits, including medical, dental, retirement, paid vacation and time off, and a tuition benefit. Information on university benefits programs, including eligibility, is located at Total compensation goes beyond the value on the paycheck.  Please consider reviewing the Total Compensation page at Total Compensation Calculators | University of Colorado 

    This position is dependent on the availability of auxiliary revenues funding.

    Additional Information

  • This a live-in professional position and as such required to live in University provided apartment.

  • Apartments are furnished two bedrooms or equivalent and are assigned by the Director of Residence Life at time of hire. All apartments include a kitchen, utilities, cable and internet.

  • A limited meal plan is also provided each semester.

  • This is a 6-month contract position, renewable annually in June depending upon on campus resident occupancy rates.

  • The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check. 

    UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.

    To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.

    Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date.  If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.

    The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

    Minimum Qualification:

  • Bachelor’s degree at time of hire
  • Previous leadership experience on a college campus
  • At least one year of experience working on a college campus
  • Preferred Qualifications:

  • Experience with crisis response
  • Previous experience supervising college students
  • Previous experience working with a residential curriculum
  • At least one year of experience working in residential housing at an institution of higher education.
  • Masters’ degree in higher education, student affairs or related field preferred.
  • Physical Requirements:

    While performing the duties of this job, the employee is frequently required to move.  Employee is occasionally required to have long periods of sitting, moderate bending, moderate energy requirements, stooping, kneeling, crouching, reaching. The employee must occasionally lift and/or move up to 10 pounds.

    Job Category: Professional Support Services
    Primary Location: Colorado Springs
    Schedule: Part-time
    Posting Date: Apr 27, 2021
    Unposting Date: Ongoing

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