Application Coordinator, MAC Program

Job description

Position Type:

Permanent Staff (SHRA)

Is this an internal only recruitment?:


Position Title:

Admin Support Specialist - Advanced

Working Title:

Application Coordinator, MAC Program

Position Number:


Vacancy ID:


Budgeted Hiring Range:

41,251 – 46,000

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Salary Grade Equivalent:


Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:


Work Schedule:

Normal business hours M-F

Department Name and Number:

Kenan-Flagler Bus Sch-330100

Date First Posted:


Closing Date:


Position Location:

Chapel Hill, NC

Position Posting Category:

Student Services

Department Description:

At UNC’s Kenan-Flagler Business School we think differently. And more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top ranked business school comprised of several professional and academic degree programs that serve over 3000 students. At Kenan-Flagler our greatest assets are our people and our culture. We are rooted in our core values of excellence, leadership, integrity, inclusion, community and teamwork and it goes back to our founding. It’s not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We understand that recruiting diverse, innovative and exceptional talent is vital in achieving this. If you want to be a part of this vision we want to hear from you.

The Master of Accounting (MAC) program at UNC Kenan-Flagler Business School is a top-ranked graduate program that focuses on developing well-rounded leaders in the accounting profession. We achieve this goal by providing a rigorous curriculum taught by some of the leading scholars in the field; by supplementing a strong core curriculum in accounting with courses in leadership and professional communication; and by giving students dedicated career services that position them for success in the workplace. The MAC program offers both on-campus and online formats.

Equal Opportunity Employer:

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description:

The Application Coordinator for the MAC program is responsible for collecting, organizing, and managing application materials for prospective MAC students. This position will work closely with the admissions team to develop an efficient process flow of application materials. The Application Coordinator will guide applicants through the final stages of the application process and ensure all appropriate documentation (test scores, official transcripts, letters of recommendation, etc.) is completed. This individual will closely monitor the submission materials and follow up with applicants accordingly. The Application Coordinator is also responsible for tracking overall prospective student processes and providing summary reports.

The Application Coordinator will work frequently within the prospective student CRM resource, Slate. As a Slate Administrator, the Application Coordinator will become a subject matter expert and provide Slate guidance to the team as necessary. The Application Coordinator will be responsible for pulling data and reports from Slate and/or other systems and providing recommendations based on data analysis.

An active member of the Admissions team, this individual will also share responsibility for attending events, scheduling and conducting interviews, answering inbound inquiries, and other admissions related duties. The Application Coordinator will work closely with prospective students and communicate frequently via telephone, email, and zoom. This individual will manage admissions process and logistics as assigned.

Minimum Education and Experience Requirements:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Essential Skills, Knowledge and Abilities:

•Strong communication skills, both written and verbal. Ability and willingness to interact with people over phone, email, and/or zoom for a large part of each day.
•Strong organizational skills and the ability to simultaneously manage multiple relationships and conversations.
•Extremely detail oriented.
•High proficiency to collect and organize information and documents.
•A customer service orientation, with friendly demeanor.
•Ability to work in a team environment and work independently.
•Strong interpersonal skills including listening, guiding, and problem solving.
•Excellent professional judgment in handling demanding customers.

Preferred Qualifications:

•Bachelor’s degree. Minimum 2 years work experience.
•Experience with Slate or other CRM.
•Higher education admissions and/or corporate experience.
•Strong presentation skills.

Position/Schedule Requirements:

Evening work occasionally, Overtime occasionally, Weekend work occasionally

Stimulus/ARRA Funded:





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Job No:
Posted: 4/27/2021
Application Due: 7/26/2021
Work Type: Full Time