Intake Specialist/Triage Counselor
PG190909EPInternal Recruitment :
Intake Specialist/Triage CounselorAnticipated Hiring Range:
Commensurate with education and experienceWork Schedule:
Monday - Friday, 8:30am - 5:30pm; some evenings and weekends as neededJob Location:
Raleigh, NCDepartment :
Counseling ServicesAbout the Department:
Division of Academic and Student Affairs
Mission, Values & Objectives
We promote the success of the whole student. In collaboration with our colleagues across campus, we prepare students to succeed academically, professionally and personally, to embrace a commitment to lifelong learning, and to become informed, engaged, and productive citizens.
The Counseling Center assists NC State students experiencing personal, academic or vocational problems. The goal of the Counseling Center is to provide students with professional counseling services and outreach to help them cope with issues that may impede successful academic performance. The Counseling Center also offers crisis intervention and psychological/psychiatric assessment as well as consultation with others who have concerns about the mental/emotional state of NC State students. Our services are primarily short-term in nature and we make referrals to other helping professionals and community agencies as appropriate. With a lens of social justice that prioritizes anti-racism and anti-oppression, members of the counseling center commit to:
- A nurturing, supportive Community
- A commitment to cultural humility
- Holding ourselves and each other accountable
- Embracing compassion in all situations
- Using evidenced-based quality of care
The Threat Risk and Crisis Coordinator position provides professional individual and group counseling services and outreach to NC State students as well as consultation to University administrators, staff and others who have concerns about the mental/emotional status of NC State students. In addition, this position is part of an in-house team for evaluating and consulting in cases involving a potential high risk for violence to self and/or others.
One full-time, 12 month position with responsibility to assist in all areas of Counseling Center functioning including:
- Individual and group counseling of NC State students/clients (personal, academic, and vocational assessment and counseling); psychological assessment; developmental and crisis counseling; couples counseling; evaluation of students for withdrawal from the University
- Development and participation in Outreach programming
- Providing evaluations and recommendations regarding students with academic and conduct problems
- Some participation in after-hours “on call” and possible evening office hours
- Participation in continuing education focusing on ethical requirements for clinical practice and culturally informed practice
- Participation in committee work as well as treatment teams when appropriate
- This position is expected to participate in the training and/or supervision of graduate students and early career clinicians
- General administrative responsibilities
Shared Risk Assessment / Management Responsibilities:
- As part of a Counseling Center in-house team, evaluate potentially high risk, violent, and suicidal students
- Serve as a leader on the Threat, Assessment and Crisis Team (TRaC) by organizing, scheduling, leading and attending weekly TRaC meetings to provide clinical expertise, knowledge, and recommendations for intervention regarding psychological and behavioral signs, symptoms, and risk factors pertaining to student cases involving actual or potential violence, or serious psychological disturbance
- When requested by the University, provide similar clinical expertise in faculty/staff cases where there is a concern about actual or potential violence, or serious psychological disturbance
- Develop and implement strategies to streamline hospitalizations, minimize disruptions to the CC, and document follow up plans for hospitalized students, and to serve as liaison to hospitals and community providers
- Coordinate with CAS and other community organizations and providers to identify potential resources for high-risk students and students of concern
- Serve as a consultant to Counseling and other University faculty, staff, and administrators who express concerns about cases involving potential or actual threats of violence, or serious psychological disturbance
- Assist in coordinating response strategy within the Counseling Center for campus emergencies (eg., suicides, accidents, deaths, safety crises)
- Maintain an assessment protocol for our clients and for referrals from other offices on campus, including appropriate releases, interview protocols, and test protocol and supplies
- Assist the Executive Director and leadership team in preparation of reports related to functional area including annual report, budget preparation, and special reports to administrators at NC State, as needed
- Other duties as assigned.
- Additional duties include providing training to all staff in triage, specific training provided to interns and trainees, providing case consultation and supervision, facilitating focus groups, collecting assessment data and program evaluation.
- Master’s degree in Counseling, Psychology, or Social Work; independent license eligible in NC.
- Experience providing crisis intervention, triage, and care coordination to young adults.
- Experience working with diverse populations.
- Ability to work effectively within a multidisciplinary team.
- Demonstrated strength in clinical assessment (triage) skills.
- Demonstrated ability to maintain a flexible yet highly organized working style.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to utilize electronic records/scheduling program efficiently.
- Established commitment culturally informed and responsive services.
- Candidate must possess strong clinical skills and experience in handling crisis situations.
- All clinicians must demonstrate skills and interest in training and supervision
- Strong interpersonal skills required.
- Experience working in a college/university counseling center.
- Demonstrated ability to collaborate effectively within a large mental health services agency.
- Previous work with electronic records and scheduling, preferably Titanium.
- Experience in risk assessment.
- Ability to provide clinical supervision
Must meet all state law requirements for licensure in mental health disciplineValid NC Driver's License required:
NoCommercial Driver's License required:
NoJob Open Date:
04/26/2021Anticipated Close Date:
Open Until FilledSpecial Instructions to Applicants:
Required documents: Resume/CV, cover letter, and contact information for 3 professional references.Position Number:
EHRA Non-FacultyFull Time Equivalent (FTE) (1.0 = 40 hours/week):
12 Month RecurringMandatory Designation - Adverse Weather:
Mandatory - Adverse WeatherMandatory Designation - Emergency Events:
Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal EmergenciesIs this position partially or fully funded on ARRA stimulus monies?:
244020 - Counseling ServicesAA/EOE:
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.