Program Coordinator-IRPE

Job description

Job Title:

Program Coordinator-IRPE

Job Summary:

The Program Coordinator provides support to all major initiatives in the Office of Institutional Research, Planning and Effectiveness by coordinating programmatic activities among constituent groups, and serving as liaison with the Communications regarding publication initiatives; preparing pre-publication documents for final review; and other responsibilities related to effective functioning of the office.

Essential Duties and Responsibilities:

•Provide general assistance to the Director of Accreditation and Student Outcomes and the Vice President for Institutional Research, Planning and Effectiveness to assess institutional effectiveness processes and reporting.
•Develop and maintain workflow process to achieve specific goals in a timely manner, such as organizing documents, communicating with, and providing administrative support for collaborating offices and committees engaged in work with the Office of Institutional Research, Planning and Effectiveness.
•Monitor the College Achievements database, providing regular status reports on opportune areas for strategic communication.
•Support Academic Program Review Process, including but not limited to the following:
oDistribute correspondence to confirmed external reviewers
oMake travel arrangements for external reviewers
oCoordinate review team schedule with department or program
oProcess payments for external reviewers within two weeks of receipt of final report
oWork with department administrative assistant to ensure external reviewers expenses are processed in a timely manner
Launch and compile survey results for periodic surveys of students, faculty, and staff related to institutional effectiveness and other matters pertinent to support of the College’s strategic plan.
•Create and maintain the office website, conforming to specific data and information requirements.
•Support institutional effectiveness activities though document production, budget tracking, and travel expense reporting.
•Identify and communicate with faculty about upcoming training and workshop opportunities related to promoting student success.
•Provide logistical support for meetings and special events.
•Maintain calendar for the Vice President and/or Director of Student Outcomes and Assessment, as requested.
•Create announcements and invitations for campus distribution.
•Supervise student workers.
•Serves as the first point of contact for the department via phone, face-to-face, or email engagement and communication
•Provide comprehensive administrative assistance and support to all faculty and students in the department
•Perform clerical duties (filing, typing and copying) prepare correspondences and communications for the department (letters, reports, proposals, newsletters, and flyers); process faxes, emails, and web-based applications and materials
•Coordinate mail and express shipping receipt and delivery, including collecting and distributing faculty mail on a daily and timely basis

Required Qualifications:

A minimum of a bachelor’s degree and five years of related work experience preferred equivalent combination of education required. High school diploma required. Experience in a higher education environment a plus.

This position requires a strong customer service focus, with very strong reading and writing skills, and time management skills. Professional demeanor with the ability to interface with senior leadership, and both internal and external customers with diplomacy and tact is essential. Familiarity with maintaining calendars and making travel arrangements. Must be capable to planning, prioritizing and organizing a diversified workload with attention to detail. Work requires fact-finding and compilation skills plus ability to perform a variety of tasks simultaneously, at times with little supervision.

Excellent oral communication skills are required when providing information and responding to questions from students, parents, employees and the general public in one-on-one or group situations. Incumbent must be able to write business correspondence and procedure manuals plus compose memos, letters, and emails. Also, must be able to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Good proofreading skills are essential.

This work requires the ability to perform intermediate level computer skills using the Microsoft Office Suite (Word, Excel, and PowerPoint); technology skills must include familiarity with various social media technologies. This position may require advanced skills in some applications. In addition to producing correspondence, duties may involve assignments that require creating mail merges, fliers, forms, and spreadsheets using formulas, plus the use of Lotus Notes, Microsoft Outlook, Banner Financial Module and Internet navigation. Requires the ability to type 55 wpm.

Preferred Qualifications:

A minimum of a bachelor’s degree and five years of related work experience preferred.

Certifications, Licenses, Restrictions :


Physical Demands:

While performing the duties of this job, the employee is regularly required to: sit, use hands to handle office supplies, operate computer and other office equipment, talk, and hear. The employee is frequently required to: reach with hands and arms, walk, and stand. The employee is occasionally required to: stoop, climb, and lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

% Travel Required:


Full Time/Part Time:




Number of Vacancies:


Posting Number:


Posting Open Date:


Open Until Filled:


EEO Statement:

Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.




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Job No:
Posted: 4/27/2021
Application Due: 7/26/2021
Work Type: Full Time