Coordinator for Program Operations and Development
Coordinator for Program Operations and Development
The Coordinator for Program Operations and Development is responsible for the coordination, development, management and outreach for various programs within Benerd College and works closely with other program staff, and assists in the oversight of program implementation and operations. This position reports directly to the Assistant Dean of Program Operations.
1. Develops, implements, and coordinates non-credit programming operations through various avenues including both in-seat and distance education programs. Coordinates with faculty, student and administrative support for unit credit and non-credit programs.
• Assists in the development of and may serve as a developing lead for new programs in partnership with academic units and businesses.
• Assists in the development of new program ideas and researches feasibility of new programming.
• Assesses program needs and instructor performance; recruits new instructors/subject matter experts as needed.
• Monitors marketing campaigns and collaborates with programming and marketing teams to increase program exposure.
• Provides follow-through on course development from start to implementation and evaluation including course scheduling (to include working closely with Registrar staff for course proposal processing), fee and instructor compensation structures and marketing.
• Will serve as responsible party on specific assigned programs as well as those newly developed.
• Will assist in the coordination and tracking supervision of non-credit instructor hourly payment tracking according to established protocols.
• Will work closely with program specific faculty and other staff to ensure program management.
• Will serve as lead coordinator of specific program partners and be active in initial partnership formation and continued maintenance.
2. Assists and coordinates department personnel in enhancing and further developing existing programs, including in-seat and distance education non-credit programming.
• Provides logistical support in the planning and execution of programs including on-site support at events.
• Ensures maintenance of essential program records including spreadsheets, budgets and log of previous programs and years activities.
• Organizes and distributes relevant information to instructors, staff, and partners as necessary.
• Oversees distribution of applicable program information to students as required by individual programs.
• Assists in the execution of marketing initiatives including distribution of materials.
• Oversees the collection of course data for various unit publications.
• Assists with maintenance for records of student and faculty course evaluations and follow-up activities as needed.
• Works as liaison to academic units and other stakeholders regarding course additions, cancellations, revisions, etc. to serve overall student need.
3. Promotes or coordinates promotion of Benerd College programs at community events, career and educational fairs, private and public industry, businesses, etc. as needed.
• Acts as liaison with other offices to provide needed services for non-credit adult students.
• Travels to other University campuses in Sacramento and San Francisco in support of Benerd College programming.
• Oversees the attention of web generated non-credit programming inquiries.
4. Performs miscellaneous other duties and special projects as assigned.
• Bachelor’s degree.
• Two (2) years of experience in program operations, coordination, development, management, recruitment, or student and administrative support in education.
• Master’s degree.
• Experience with higher education specific software.
• Experience with online and hybrid delivery methods.
Skills/Knowledge and Expertise:
• Possesses excellent customer service skills.
• Works well with faculty, students and community representatives.
• Have excellent communication, organizational and computer skills.
• Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.
Work Environment/Work Week/Travel:
Work is primarily performed in a standard office environment. Work performed during standard business hours. Position requires some work during non-business hour to meet business needs. Requires travel to the San Francisco and Sacramento campuses.
Hiring Range: Commensurate with experience, non-exempt
Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
To apply, visit https://pacific.peopleadmin.com/postings/18972
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
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