Residential Service Technician

Job description

Residential Service Technician

Job ID: 226077
Location: Kennesaw, Georgia
Full/Part Time: Full-Time
Regular/Temporary: Regular

About Us
A leader in innovative teaching and learning, Kennesaw State University is one of the 50 largest public institutions in the country. KSU offers more than 150 undergraduate, graduate and doctoral degrees to its more than 35,000 students. With 13 colleges on two metro Atlanta campuses, Kennesaw State is a member of the University System of Georgia and the third-largest university in the state. The university's vibrant campus culture, diverse population, strong global ties, entrepreneurial spirit, and Division I athletics draw students from throughout the region and from 92 countries across the globe. Ranked a top choice for students by U.S. News, Kennesaw State is a Carnegie-designated doctoral research institution (R2), placing it among an elite group of only 6 percent of U.S. colleges and universities with an R1 or R2 status.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary
Serves as the service technician for on-campus housing. Performs general maintenance work including detection and correction of mechanical failures. Assists with emergency, corrective and/or preventative maintenance.


  1. Performs various resident maintenance work including, but not limited to plumbing, appliance, HVAC, electrical and carpentry
  2. Performs basic routine electrical repairs such as wiring, fuses, fixtures, sockets, and repair/install HVAC systems
  3. Performs routine plumbing repairs such as repair/replacement of water heaters, clearing drain lines, replacing broken piping, washers, gaskets, faucets, toilets
  4. Assists in monitoring all work being performed by outside contractors
  5. Notifies leadership of any usual occurrences, potential safety hazards and/or damage

Required Qualifications
Educational Requirements
High school diploma or equivalent

Other Required Qualifications
Current, valid and unrestricted Georgia driver's license HVAC/EPA Certification

Required Experience
Five (5) years related work experience

Preferred Qualifications
Preferred Experience
Previous experience operating heavy machinery and electrical equipment, including aerial lifts and ladders
University housing maintenance experience is preferred

Required Documents to Attach
  1. Cover Letter
  2. Resume
  3. List of References

Knowledge, Skills, & Abilities
Able to operate diagnostic software Ability to perform repairs and maintenance on equipment following technical manuals and diagnostic procedures Able to build upon existing knowledge in technical application of maintenance work Able to work an on-call schedule and serve in on-call rotation Ability to understand and comply with building codes, electrical codes, fire codes, plumbing codes and other technical standards and specifications is required Ability to adapt to changing work environments Ability to work in high places as necessary Able to handle multiple tasks or projects at one time meeting assigned deadlines

Knowledge of EPA Refrigeration Certification and all aspects of HVAC Maintenance Knowledge of basic hand tools and power tools Knowledge of appropriate safety standards and precautions

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national, origin, race, religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
Yes, this position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

Background Check
  • Standard Enhanced + DMV

To apply, visit

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Job No:
Posted: 4/26/2021
Application Due: 4/26/2033
Work Type: Full Time