IT Network Administrator I

Job description

Posting Number:


Internal Recruitment :


Working Title:

IT Network Administrator I

Anticipated Hiring Range:

$50,000 - $60,000

Work Schedule:

8:00 am - 5:00 pm; Monday-Friday, 40 hrs/week

Job Location:

Raleigh, North Carolina

Department :

Communication Technologies

About the Department:

The mission of Communication Technologies is to provide premier communication services to the entire NC State University community. The department provides communication services such as data, wireless, telephony, cable TV, video, and converged services such as IP Telephony and IP Video to over 34,000 students and approximately 8,000 faculty and staff.

Supporting this continuously growing academic population is a distributed enterprise data network that provides over 80,000 network access ports with connectivity to the Internet and Internet2, 12,000 phone lines, and 4,000 cable television outlets. Communication Technologies (ComTech) is viewed as the telephony, cable television, and network service provider for the NC State University community and is responsible for designing, maintaining, and supporting the campus voice, video, wireless, and data network infrastructures and all associated components.

Essential Job Duties:

The Network Analyst will be part of our Network Operations Center (NOC) team to support the day-to-day network infrastructure.

The Network Analyst will be part of a team that is responsible for the implementation, maintenance, configuration, and support of the campus network and all components. This includes, VPN, Wireless, DDI, and general support of the routing/switching infrastructure.

Other Responsibilities:

  • A week long rotating on-call shift will be required. Before and/or after hours work may be required for maintenance and installation.
  • A weekly shift that focuses on Incident Management resolution of the network via ServiceNow in the Network Operations Center (NOC) will also be required.
  • Perform other duties as assigned by the supervisor.

Minimum Education and Experience:

Bachelor’s degree with zero – two years’ of relevant experience; or an equivalent combination of education, training and relevant experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications:

A solid understanding of networking principles including LAN, Wireless, VLANS, subnetting, IP Addressing, TCP/IP, IP Routing, OSI model, and a strong troubleshooting methodology.

Additionally, this role will require physical layer troubleshooting and cabling, including implementing cable patches, and cable management techniques, working within a telecommunications hardware enclosure.

Preferred Qualifications:

  • Cisco Certified Network Associate (CCNA) or better preferred
  • Certified Wireless Technician (CWT) or commiserate certification preferred.
  • Experience with ServiceNow Incident Tracking systems and incident resolution.
  • Excellent customer service skills and written/verbal communication skills.
  • Strong troubleshooting methodology

Required License(s) or Certification(s):

A valid driver’s license is required and must be maintained as a condition of employment.

Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled.

Special Instructions to Applicants:

In addition to your application please submit a resume, cover letter, and the contact information for at least three (3) professional references.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies, Non Mandatory - Emergency Event

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

516001 - Communication Technologies


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




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Job No:
Posted: 4/25/2021
Application Due: 7/24/2021
Work Type: Full Time