Academic & Student Success Advisor (Student Services Professional II)

Job description

Job no: 500012
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Student Services, Probationary, Full Time

OPEN TO CURRENT CSU ACADEMIC PROFESSIONALS OF CALIFORNIA (APC) MEMBERS ONLYPosition SummaryThe PSFA Academic and Student Success Adviser serves as a staff member in the College of Professional Studies and Fine Arts assigned to the office of the Assistant Dean for Student Affairs. Under general supervision, the position provides academic advising and critical support for the diverse student and prospective student population in the College of Professional Studies and Fine Arts.The position is responsible for the academic advising and student support of an assigned caseload within the College of PSFA. The position co-coordinates orientation and pre-orientation programming for the caseload, to include development of advising and presentation materials as well as conducting sessions. The Adviser, as needed, also serves a liaison to the local community colleges to support student transition to SDSU.The Academic and Student Success Adviser serves as a team member in the development and implementation of college and/or School-level student success initiatives, and coordinates/leads student-focused events, councils, initiatives, for examples, as directed by the Assistant Dean.The Academic and Student Success Adviser focuses on academic advising including major, GE, and graduation requirements, as well as supporting students with retention, probation, disqualification, unsatisfactory academic progress toward degree requirements, withdrawals, and similar student statuses. The Adviser supports students holistically, such as connecting students to campus resources and facilitating initiatives to facilitate progression to degree.The incumbent serves at the direction of and in collaboration with the PSFA Assistant Dean for Student Affairs; they are expected to work collaboratively and collegially with a diverse workforce.Some evening and weekend hours will be required.For more information regarding the College of Professional Studies & Fine Arts, click here.This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.Education and ExperienceEquivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized advising experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience.Preferred Qualifications Master’s degreeTwo years of SDSU experience advising and providing student success support for PSFA studentsTwo years of experience working with disqualified, probationary, and at-risk PSFA studentsTwo years’ experience working with PSFA student leadersThree years of experience working in higher education: admissions, advising, evaluations, registrar, and/or other student service-related officesExperience working with SDSU campus advising policies, procedures, and graduation requirementsExperience with SDSU academic advising: reading and interpreting student records, explaining and interpreting academic policiesDemonstrated experience supporting diverse student populationsExcellent communication and customer-service skills: strong interpersonal skills and effective public speaking capability, ability to organize and present ideas concisely and effectively in a multiple channels; able to listen carefully and respond thoughtfully, perceptively, and with compassion; ability to handle effectively a broad range of interpersonal contacts, including those sensitive in natureExcellent organizational skills, detail and goal-oriented and able to multi-task. Must be able to adhere to strict deadlines and have a demonstrated ability to work in a team-oriented environmentStrong computer and database management skills, including experience using EAB NavigateInitiative and creativity are required for situations involving changing guidelines and regulations or when existing procedures and guidelines must be applied to unusual circumstances. Ability to carry out day-to-day assignments without immediate directionAbility to maintain confidentiality of student information and recordsSpecialized Skills RequiredProficiency in Microsoft Office Suite, WebPortal, SIMS, Blackboard Homeroom, Decision Desk and AdobeCompensation and BenefitsStarting salary upon appointment not expected to exceed $4,326 per month. CSU Classification Salary Range: $4,304 - $6,120 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.Supplemental InformationInitial review of the required application materials, including cover letters and resumes, will begin on May 10, 2021. To receive full consideration, apply by May 9, 2021.The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.SDSU is a smoke-free campus. For more information, please click here.SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.Applicants with disabilities and applicants who require assistance completing an application may contact Jasleen Aguilar at [email protected]

Advertised: Apr 23, 2021 (9:00 AM) Pacific Daylight Time
Applications close: May 09, 2021 (11:55 PM) Pacific Daylight Time




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Job No:
Posted: 4/25/2021
Application Due: 5/9/2021
Work Type: Full Time