Medical Records Associate

Job description

Posting Number:


Working Title:

Medical Records Associate


Vet Med VTH Administrative Services

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department:

The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health.

The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well-rounded, accepting academic environment. We have an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in our Principles of Community (

College/Unit/Department website:

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday -Friday, 8am-5pm

Advertised Salary:

Commensurate with Experience

Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Office/Clerical Assistant



Job Family:




Minimum Qualifications:

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications:

Bachelor’s Degree and experience in a medical office setting; experience as a Medical Record Technician; or any equivalent combination of training and experience.
Thorough knowledge of organizational processes and process improvement.
Some knowledge of medical terminology.
Considerable knowledge of legal aspects of medical records.

Position Summary:

Provide customer service to all clients of the Medical Records Department. Primary responsibilities include pulling patient schedules, answering phones/emails and scanning medical records for all patients of the Veterinary Teaching Hospital and attaching scans to electronic records. This position will also be cross trained to perform all aspects of the Medical Records reception office which entails: answering and routing phone calls, emails and faxes in a timely manner; attaching incoming documentation to patient records; pulling and organizing files for all service areas of the hospital; notifying service areas of patient arrival; processing records requests; and other duties as assigned. This position requires a high level of attention to detail, excellent organizational skills, and consistent time management skills. We strive to create a positive work environment of continuous improvement. This position needs a team player willing to communicate positively with other members of the hospital.

Knowledge, Skills, Abilities and/or Competencies:

-high level of attention to detail and organizational skills.
-exhibit polished customer service and communication skills.
-Due to the fast-paced nature of this work environment, exhibit extraordinary time management skills and follow a structured schedule.
-take initiative to improve the workplace. -proficiency with computers and learning a new computer system easily.

Physical Demands:

-Sitting and scanning documents for long periods of time.
-Lift and carry up to 50 lbs.
-Frequent bending/stooping in order to shelve files

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Assisting internal clientele in the Medical Records Reception office; placing, answering, and routing phone calls, emails and faxes in a timely manner; notifying service areas of patient arrival; Scanning all active and archived charts for all patients of the Veterinary Teaching Hospital and attaching scans to electronic records

Percentage of time:



Processing records requests; attaching incoming documentation to patient records; pulling and organizing files for all service areas of the hospital in the absence of Medical Records Reception staff and during times with higher workload volume

Percentage of time:



Filling in for other medical records position when needed.

Percentage of time:





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Job No:
Posted: 4/25/2021
Application Due: 6/24/2021
Work Type: Full Time