Business Systems Analyst

Job description

Posting Number:


Working Title:

Business Systems Analyst


DAR - Advancement Services

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department:

The Office of Advancement Services supports the mission of the Division of Development and Alumni Relations through the development, enhancement, and maintenance of technology, data, and training-based solutions that enhance the division’s ability to achieve its fundraising goals as well as to improve other processes that affect the organization.

College/Unit/Department website:

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

8:00am-5:00pm, some evening and/or weekend work may be necessary

Advertised Salary:

Commensurate qualifications and experience

Posting Date:


Open until filled:


Proposed Starting Date:


Special Instructions to Applicants:

Applicants may submit sample project documentation and/or use cases with the required resume and cover letter.

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

IT (Information Technology) Professional



Job Family:




Minimum Qualifications:

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications:

•Bachelor’s degree in Computer Science, Management Information Systems, or related field and at least 3-years’ experience supporting enterprise systems
•Experience working with analytic tools, such as Tableau, Qlik, or Power BI
•Experience with working relational databases and fluent in SQL
•Experience working with higher education, constituent relationship management and/or a fundraising system experience

Position Summary:

Reporting to the Senior Director of Advancement Services, the Business Systems Analyst works directly with management, stakeholders, and team leads to recommend, help prioritize, document, and implement technical solutions, quality control projects, and business process improvements that support the Division of Development and Alumni Relations. This position will directly implement solutions that can be delivered though “click to configure” processes, analytic and visualization tools, as well as assist on a variety of data enhancement, clean-up, and import processes.

Knowledge, Skills, Abilities and/or Competencies:

•Understanding of business analysis principles, processes, and techniques.
•Ability to develop and prepare use cases, functional specifications, and technical requirements.
•Ability to understand and represent the needs of the end user in a software development environment.
•Ability to analyze datasets in order to identify anomalies, patterns, errors, and potential areas for improvement
•Ability to analyze, identify critical elements and alternatives, and organize existing resources and new information to implement the most appropriate solutions
•Ability to translate business objectives into IT/business systems solutions
•Ability to interact effectively verbally and in writing with both technical and non-technical audiences

Additional Division Expectations:
•Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
•Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

Physical Demands:

•Work in a standard office environment
•Sit and work at a computer workstation for an extended amount of time
•Work using electronic mail, telephone, face-to-face discussions, paper form correspondence
•Communicate effectively in writing, speaking, and listening
•Organize and establish priorities; Remember detail; Multi-task
•Lift and/or move up to 20 pounds
•Walk, stand, stoop, lift, kneel, climb
•Travel in and out of state
•Infrequently work nights and weekends if needed

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Work directly with management, stakeholders, and team leads to recommend, help prioritize, document, implement, and test technical solutions, quality control projects, and business process improvements that support the Division of Development and Alumni Relations.
•Gathers and documents clear, detailed and concise requirements and communicates with stakeholders to review and explain them
•Creates functional specification documents, to ensure understanding and team buy-in with clients, project team, technical staff, and other affected parties
•Investigates and develops recommended solutions, including detailed business user requirements, detailed prototypes, workflow procedures, and business rules
•Participates and leads design specification reviews with development team members to identify design issues early and assist with test plan creation
•Learns the complexities of supported software systems to aide in analysis of potential problem areas
•Assists others in order to meet aggressive deadlines
•Collaborates across teams to evaluate and suggest improvements to internal processes

Percentage of time:



Provide technical and analytic solutions that can be delivered through “click to configure” procedures (such as Blackbaud Page Designer, Qualtrics, Tableau, Qlik, etc.).

Percentage of time:



Assist with batch and import processes.

Percentage of time:



Identify and Diagnose Problems in supported systems. Work with internal staff and vendors to find solutions.

Percentage of time:





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Job No:
Posted: 4/25/2021
Application Due: 6/24/2021
Work Type: Full Time