IT Infrastructure Technician

Main Campus (Gainesville, FL)
Apr 24, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution

Job no: 516449
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Information Systems/Technology
Department:14300000 - IT-ICT INFRA/COMM TECHNOLOGY

Classification Title:

IT Infrastructure Technician

Job Description:

UF Information Technology (UFIT) is currently seeking two IT Infrastructure Technicians to join Infrastructure & Communication Technology (ICT), a unit within UFIT. Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community. As part of ICT, you will support and maintain moderately complex network systems. Within ICT, as part of the Data Center and Logistics team, you will troubleshoot and assist with the moves and changes in the data center environment. Experience in troubleshooting network connection issues is key for the ability to support our networking infrastructure across campus. Some key responsibilities and characteristics of this position are:

  • Follow best practices for data center updates, including rack layout design and implementation.
  • Configure networking equipment, including switches and hubs, as specified in the network design guide.
  • Serve as technical resource for customers and peers when troubleshooting network connection issues.
About UF Information Technology The UF Information Technology division is comprised of seven departments reporting to the Vice President & Chief Information Officer. The departments reporting directly to the VP & CIO are: Academic Technology, Research Computing, Infrastructure & Communication Technology, Enterprise Systems, Information Security Office, and the UFIT Business Center. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit: Learn more about UFIT at and @GoGatorsUFIT. About the University of Florida UF is one of the nation’s top universities and a dynamic and rewarding place to work. The University seeks to recruit and retain a diverse workforce as a reflection of its commitment to serve a diverse global community. Plus, UF is located in Gainesville, one of Florida’s most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations. We are excited about what’s happening here and know you will want to be a part of it.Diversity and inclusivity make our institution and our community better. We value the fresh ideas and unique perspectives a diverse group of people provides. Achieving a top-5 public university ranking means we make it a priority to employ and work with people from many backgrounds, cultures, abilities, and ethnicities to discover new ways to leverage technology for teaching and learning, research, and the business needs of a comprehensive land-grant institution.

Expected Salary:

$44,700 annually; In addition, the University of Florida offers a very competitive benefits package.

Minimum Requirements:

An associate's degree and two years of appropriate experience or a high school diploma and four years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

CCNA Certification or equivalent must be obtained within the first 12 months of employment.

A valid Florida Driver’s License is required at the time of hire.

Preferred Qualifications:

The ideal candidate will possess the following skills and experience:

  • CCNA (or equivalent) certification
  • Knowledge of UF online documentation, Visio and Confluence
  • Understanding of Physical Networking principles and their application
  • Physical network infrastructure and components
Experience with the following is helpful:
  • Material receipts and SnipeIT inventory helpful
  • Equipment moves, adds, and changes in a data center environment
  • Data center rack layout design and implementation
  • Installing, terminating and certifying Cat5E, Cat6, and Cat6A
  • Installing, terminating and certifying fiber optic cabling
  • Working with a standardized naming convention and documentation system
  • Troubleshooting network connection issues

Basic knowledge of:

  • Network cabling best practices
  • IEEE Ethernet standards
  • Familiarity with the OSI model
Ability to:
  • Lift and carry up to 50lbs
  • Use hand and power tools
  • Basic understanding of subnets and VLANs
To be successful in this position, the incumbent must be:
  • A self-starter with strong initiative
  • A technically-minded problem solver with a background in cabling and/or networking
  • Proficient in technical writing and typing
  • Willing and able to complete the internal dept. technician training on all facets of physical infrastructure, and pass test and practical on said material
  • Able to interact with people in an effective and courteous manner

Special Instructions to Applicants:

Applicants are requested to submit with their application:

  • Cover Letter
  • Resume and/or CV
  • Professional References (Minimum of 3)
A valid Florida Driver’s License is required at the time of hire. Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:


Advertised: 23 Apr 2021 Eastern Daylight Time
Applications close: 14 May 2021 Eastern Daylight Time

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