Diversity Resources Coordinator

Job description

Overview and Responsibilities

The Diversity Resources Coordinator is responsible for providing administrative and student engagement support to the Diversity Resources staff and front-line service to campus stakeholders including students, faculty, and staff. As a member of the Diversity Resources team, this position reports to the Diversity Manager.



  • Provide front-line customer service and general clerical functions for the Diversity Resources department.
  • Address general inquiries and connect visitors to the appropriate resources, departments, or individuals.
  • Triage, deescalate, and refer students and staff to appropriate resources in high impact interactions.
  • Support case management through scheduling, communication, and general outreach for at-risk students.
  • Coordinate scheduling and logistics for freelance and/or staff American Sign Language Interpreters and captioners.
  • Support the Diversity Manager in the grant data collection and analysis cycle throughout the year.
  • Coordinate department test proctoring services, including scheduling and test administration, using and providing training on assistive technology, monitoring test takers, and following procedures to ensure compliance. This will include coordination with other faculty, staff, and students.
  • Triage department Early Alert needs and support Early Alert processing.
  • Assist with the coordination, training, and scheduling of Diversity Resources Assistants (student employees).
  • Generate purchasing, duplicating, and other orders for Diversity Resources department through approved websites and vendors.
  • Maintain confidential medical documentation.
  • Maintain and update departmental promotional materials, brochures, posters, and handouts.
  • Assist with maintaining inventory of department equipment.

Required Knowledge, Skills and Abilities:

  • Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
  • Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
  • Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
  • Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
  • Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel.
  • Associate degree in a related field.
  • Minimum of two years of experience in a complex office environment.
  • Experience working with individuals from underrepresented populations, which may include, but are not limited to, individuals with disabilities and multicultural populations.
  • Bilingual preferred.


In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment.  All qualified candidates are encouraged to apply.

Benefits Summary
  • Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA) and wellness incentive
  • Dental insurance for employee, spouse, and dependents
  • Life and long-term disability insurance
  • Wisconsin Retirement System (WRS)
  • 403(b) tax deferred annuity program
  • 457(b) deferred compensation plan
  • Section 125 flexible spending accounts
  • Paid vacation, personal, and sick time
  • Paid holidays
  • Employee Assistance Program (EAP)
  • Tuition reimbursement (eligibility requirements apply)
  • Professional development

Generally, with the exception of tuition reimbursement, benefits eligibility begins on the first date of employment (i.e., there is no waiting period).



CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711




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Job No:
Posted: 4/24/2021
Application Due: 5/17/2021
Work Type: Full Time