Information Technology Technician
IT Services Specialist III - ExemptInternal Title:
Information Technology TechnicianCampus:
Division of Student Affairs and Academic SupportDepartment:
SAAS Undergraduate AdmissionsBand :
5Advertised Minimum Salary :
$35,568Advertised Salary Range:
$35,568; salary commensurate with experiencePart/Full Time:
Full TimeHours per Week:
8:30 am – 5:00 pm, Monday – Friday
Position requires some evening and weekend work and may also require occasional travel.
Full-time Equivalent (FTE)Basis :
12 monthsJob Search Category:
Information TechnologyAbout UofSC:
The University of South Carolina System is comprised of the state’s flagship university in Columbia (founded in 1801 and currently one of the top 50 “Best Colleges” according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state’s educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.Diversity Statement:
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.Benefit Eligibility Type:
Full-Time Equivalent (FTE)South Carolina Retirement:
YesState Insurance Programs:
YesAdvertised Job Summary:
The Information Technology Technician is responsible for providing technical support on departmental IT needs on a daily basis. Responsibilities include, but are not limited to: install, configure, and troubleshoot hardware and software utilized by Admissions staff; document disaster and security compliance; attend Network Manager meetings; and collaborate with other IT staff along with the Division of IT to deploy and monitor Service Level Agreements (SLA’s) for servers and PCs.
The Information Technology Technician will periodically participate in recruiting activities as needed, including attending on- and off-campus recruitment events as the technical lead.
Position requires some evening and weekend work and may also require occasional travel.Minimum Qualifications (Classified and Unclassified positions):
Bachelor’s degree in Information Technology Systems; or equivalency.Preferred Qualifications:
Strong computer skills and experience with Microsoft Windows system administration tasks, including: Windows Desktop and Server, Microsoft Office Suite, Email Exchange and Active Directory, iOS or Android platforms, iPhones, iPads, and desktop/laptop hardware troubleshooting. Knowledge of ticket and inventory software administration is also preferred.Knowledge/Skills/Abilities:
Excellent verbal, written, analytical, and interpersonal communication skills. Ability to exercise discretion in interpreting and applying office policies and procedures while maintaining confidentiality of information or IT equipment. Ability to provide support remotely or in-person device actions with users. Basic knowledge of project management, monitoring, and reporting techniques. Ability to think creatively and analytically. Ability to prioritize and manage multiple responsibilities and projects concurrently. Ability to work independently and with little direct supervision, but also collaboratively as a member of a team. Possess and maintain a customer-friendly and positive attitude, especially while working under pressure. Cultivate and manage key relationships. Negotiate with and persuade others. Expert with personal computers, including operating systems, software, hardware, and Microsoft products (particularly MS Office). Proficient with networking standards and maintenance of Active Directory and Exchange. Knowledge of industry standards, including security protocols for data and networking. Working knowledge of MS Office. Possess a valid driver’s license and be able to operate a motor vehicle.Safety Sensitive or Security Sensitive:
NoHazardous weather category:
Non-EssentialNumber of Vacancies:
1Job Open Date:
04/23/2021Job Close Date:
06/07/2021Open Until Filled:
NoSpecial Instructions to Applicant:
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by June 7, 2021Quicklink for Posting:
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.