University of Colorado Foundation
For over 50 years, the University of Colorado Foundation has partnered with the University of Colorado to enhance philanthropic support for CU. Private support for the University, given through the philanthropic portal of the Foundation, enables the University to transform lives through education, research, clinical care and community engagement.
The Foundation focuses its efforts on donor stewardship through customer service and assurance in gift acceptance, processing and administration. During fiscal year 2019, the Foundation processed over 74,000 gifts and commitments. The Foundation invests and allocates gift funds in a manner consistent with the purposes established by donors, and distributes dollars from its managed funds to support a wide variety of programs and activities throughout the University system and on its four campuses.
The Gift Administrator performs a wide variety of processes and procedures related to philanthropic contributions received and processed by the Foundation for the benefit of the University of Colorado. They analyze gift and commitment information and documentation from various sources and updates donors’ records as appropriate. This position processes all forms of gifts and commitments through the Foundation’s database, generating records and receipts. They respond to inquiries from Foundation and University staff as well as donors and resolve questions and concerns related to gift and commitment information in the database.
- Responsible for specific areas of the daily contribution processing workflow, generally maintaining a two (2) business day turnaround for all gifts and commitments. This includes researching biographical information and/or analyzing source documents to ensure correct information regarding donors and their contributions is entered accurately and timely into the Foundation’s database
- Ensure a high level of customer service is maintained when receiving and handling requests from internal and external customers, representing the Foundation and University in a positive and professional manner, including maintaining and responding to questions, requests, and concerns received via the Gifts e-mail inbox or the phone hotline
- Assist in maintenance of operating procedure documents to support department activities and increase productivity and quality assurance of gift processing
- Perform administrative support, such as receiving and sorting mail, and assisting the team as needed
- Perform other duties as assigned
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Salary Range: $36,635 - $50,486
- Medical: Two plan options
- Dental: Two plan options
- Additional Insurance: Disability, Life, and Vision
- Retirement 401(k) Plan: Employer contributes up to 6% of your gross pay, per plan terms
- Paid Time Off:
- Vacation and Sick Days: 25 (first two years)
- Holiday Days: 10 flex days
Knowledge, Skills, and Abilities
- Ability to quickly acquire and apply new skills and knowledge for one or more processes or areas
- Ability to maintain high level of accuracy while meeting deadlines
- Ability to work on assignments that are moderately complex in nature where judgment and analysis is required in resolving problems and making recommendations
- Effective interpersonal skills including the ability to maintain confidentiality
- Solid customer service skills with the ability to communicate effectively verbally and in writing as well as using good judgment in situations requiring initiative and tact
- Solid time and project management skills
- Solid computer knowledge and ability to use word processing, email, spreadsheet and database software programs. Computer skills may be subject to testing/verification
- Associate degree or a minimum of two (2) years of experience in a related field, or equivalent combination of education and experience required
- Bachelor’s degree preferred
- Minimum of one (1) year of data input, database and/or other directly related experience required
- Operate routine and non-routine office related equipment, including set up, adjustments and operational procedures (e.g., word processing equipment, personal computer, scanners, and digital copier/printer)
Operate a personal computer using word processing, spreadsheets, data-bases, or presentation applications, e.g. Microsoft Office Products (incl. Word, Excel and Outlook); Cherwell Service Management, Quick Scan Pro and Ellucian Advance database software
- Work in a normal office environment and / or a combination of office and remote
- Overtime may be required as well as PTO may not be approved at fiscal and calendar year end.
Job Category: Business Services
Primary Location: Denver
Posting Date: Apr 22, 2021
Unposting Date: Ongoing