Position Details

Req ID:

req9217

Position Title:

Recruitment Specialist

Position Type:

Staff Full-Time

Position Number:

631428

OSU Campus:

Oklahoma City

Department:

Recruitment & Admissions

Location Address:

900 N Portland Ave
Oklahoma City, Oklahoma, 73107
United States

Hiring Supervisor:

Brandee Morgan

Hiring Range:
(Contingent upon available funding):

15.52 - 15.52, Hourly

Work Schedule:

Varies, includes evenings and weekends

Faculty Appt Period:

Job Summary:

Job Function:
The Recruitment Specialist is responsible for all matterspertaining to student outreach and recruitment for Oklahoma StateUniversity-Oklahoma City. The objectives of this position are to plan,implement and evaluate programs and activities to recruit prospective studentsfor admission and enrollment; identify target markets and supportimplementation of the marketing/recruitment plan; assist students through theapplication/admission process; and represent the institution both on and offcampus to students, parents, counselors, and other individuals andorganizations.

Essential Job Functions:

Assist prospective students in the college decision-making, application/admission and enrollment process. Communicate information to prospective students and other stakeholders regarding educational/career opportunities, the processes involved with becoming a student, and support resources. Manage the prospective student communication plan. Respond to inquiries from prospective students using, but not limited to, telephone, email, social media platforms, and CRM system.Recruit prospective students by making high school/career technology center visits, attending college fairs and participating in community events where a college recruitment presence is Prepare and deliver specialized presentations for target audiences on a variety of topics related to the institution and higher education.
Ensure that data related to prospective students is collected, entered and maintained in a manner that effectively supports student relationship management and increases applicant yield.
Cultivate relations with high school/career technology center personnel, community organizations and other stakeholders. Serve as a liaison/point of contact to assigned local high schools and community organizations.
Serve as lead to recruit populations within an assigned specialty area such as special at-risk populations, concurrent high school, career tech or other diverse populations and lead such initiatives as podcast host, social media events, or grant funded event planning/record keeping. Will provide backup to other activities that other Recruitment Specialists lead as needed.
Assist with special events and activities to bring prospective students and other constituent groups to the campus.
Coordinates the planning, scheduling and implementation of individualized and group campus visits and tours.
Collaborate with other units on campus to develop, implement and assess activities designed to support an integrated marketing and recruitment strategy.
Assists with the development of printed marketing materials and management of content on webpages and social media sites.
Participates in community and professional organizations as a representative of OSU-OKC when applicable.
Provide support for the Admissions Office by assisting with evaluating incoming document and processing applications for admission and occasionally frontline operations.
Trains and supervises student employees and volunteers as needed.
Assist in campus-wide retention efforts as applicable to this position.
Participate in departmental documentation and process improvement efforts, including creation of process libraries, standard operating procedures, determining key performance indicators, etc.
Completes all mandatory training and participated in a minimum of two professional development each year.
Performs other duties as assigned.

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Special Instructions to Applicants

Resume and cover letter are required for full consideration.Official transcripts will be required upon hire.

Education & Experience

Position Qualifications:

Minimum Qualifications:

Education:
Bachelor’s Degree or equivalent related experiencewith an Associate Degree

Work Experience:

Minimum of three years progressively responsible work experience.
Experience working in a fast-paced and customer service rich environment.
Experience working in both collaborative/team environments and in positions that require individualized work with minimal supervision
Knowledge and experience in recruiting/sales and/or college recruitment.
Some experience related to customer relationshipmanagement, preferably through the utilization of electronic communicationtools

Certifications/Licenses:
Must have current driver’s license.

Knowledge, Skills, and Abilities:

Ability to communicate diplomatically, clearly and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately.
Strong interpersonal skills and sensitivity to a multicultural environment in an effort to work and communicate effectively with all students, faculty, staff and community partners.
Ability to develop and deliver a wide variety of presentations to both small and large groups.
Exhibit problem-solving skills beyond a set of instructions and adapt to changes when necessary.
Experience providing excellent customer service
Ability to think objectively and interpret meaningful themes from quantitative and qualitative data
Ability to make appropriate recommendations based on logical and justifiable reasoning.
Demonstrated coordination, planning, and organizational skills
Ability to set goals and reach those goals
Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads and public/student contact.
Ability to work independently and also collaborate within a team environment while effectively managing multiple priorities and deadlines.
Ability to thrive in a high-paced and dynamic environment.
Very strong experience working with office technologies including but not limited to: office computers, internet, Microsoft Office (Word, Excel, PowerPoint) and CRM systems.Have an understanding of role in support of campus semester plansPassion for assisting students with educational endeavors and representing the OSU brand with positivity and professionalism
Evidences a history of demonstrating ethical and professional behavior

Preferred Qualifications:

Knowledge and experience in recruiting, public speaking, event planning, marketing/public relations or other related field.
Superior written and verbal communication skills.
Experience working with college recruitment.
Extensive experience related to customer relationship management, preferably through the utilization of electronic communication tools (CRM system).
Knowledge of college admissions process.

Working Conditions:

Mustbe able to work a flexible schedule to include some evenings and weekends in anoften times busy and noisy environment.Position requires repetitive desk to counter mobility.

Physical Requirements:

Duties require extended periods of sitting, standing, talking, listening, computer usage and telephone and other office equipment
Ability to operate a motor vehicle to attend off campus events.
Moderate lifting and carrying 15 to 30 lbs. (If an object weights more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).

Thework environment and physical demands described here are representative ofthose required by an employee to perform the essential functions of this jobwith or without reasonable accommodations.

#ZR

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations,OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check.The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.