This position is required to travel around to multiple Duke locations.

Occ Summary:

Advise and assist management and staff on employee issues and concerns through communicating, interpreting and recommending appropriate use of human resource policies and procedures, and services and programs offered by Duke University/Duke University Health System. Serve as a lead, resource capacity for other HR staff and initiating new programs.

Work Performed:

Advise and assist management and staff to respond to employee issues and concerns by interpreting applicable HR policies and procedures and making responsible recommendations in these areas as necessary and appropriate; initiate recommendations for appropriate measures to address underlying systemic problems or issues represented by the expressed concern, including but not limited to, suggestions on policy clarification or development, appropriate training or other development interventions.

• Serve in a specialist, liaison capacity for Staff & Labor Relations and respective entities; evaluate and research professional trends and issues in specialty area relevant to HR; educate other HR staff about specialty to ensure consistent and equitable application of HR policies and procedures; collect, research and disseminate appropriate internal and external material on HR issues and trends, and provide in-service training support as well as the development of Duke-wide programs to enhance understanding of this material as needed; identify and recommend new policy or program initiatives in specialty area designed to enhance delivery and quality of service.
• Apprise Director of Staff & Labor Relations of organizational issues, problems or trends; prepare reports, analyses and other written communication setting forth progress, adverse trends and appropriate recommendations or conclusions as necessary or requested.
• Implement and coordinate HR programs supporting organizational strategic objectives for creating and maintaining a model work place, including but not limited to, promotional career advancement programs, employee participation and input vehicles, and management development and training.
• Provide staff support on implementing major organization-wide projects, including but not limited to, employee opinion surveys, multi-cultural awareness and sensitivity programs and employee advocacy/conflict resolution procedures.
• Identify problem employee relations areas that impede organizational progress; recommend appropriate interventions and/or other corrective actions as needed.
• Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Minimum Qualifications

Education: Work requires organizational, analytical and communication skills acquired through the completion of a bachelor's degree program.

Experience: Work requires three years of progressive business, administrative and/or supervisory experience, at least one year of which is directly related to employee and/or labor relations to acquire competence in applying human resource policies and practices related to employee and/or labor relations. A master's degree in a related field may be substituted for 2 years of general experience. 2 years of Employee and/or labor relations highly preferred.

Keywords: Employee Relations; HR; Sr HR Rep; Labor Relations; Labor Management Relations

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.