Admin Support Associate

Job description

Position Type:

Permanent Staff (SHRA)

Is this an internal only recruitment?:


Position Title:

Admin Support Associate - Advanced

Working Title:

Admin Support Associate

Position Number:


Vacancy ID:


Budgeted Hiring Range:

$36,850 - $48,000

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Salary Grade Equivalent:


Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:


Work Schedule:

M-F 8am-5pm

Department Name and Number:

Information Technology-SOM-420401

Date First Posted:


Closing Date:


Position Location:

Chapel Hill, NC

Position Posting Category:

Administrative/Clerical Support

Department Description:

The School of Medicine Information Technology (IT) Office provides centralized computer support and information system support for the School of Medicine community, from medical students to faculty to administrative staff. Services include central help desk and desktop support; administrative and clinical application support; novel application development and database hosting; research IT and data science initiatives; infrastructure services including physical, virtual, and cloud provisioning; physical networking installation and management; and web development. Additional services include managing the School of Medicine official web presence; classroom video recording and streaming systems; video production and editing; video conferencing; and digital signage.

Equal Opportunity Employer:

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description:

This position functions as support for six directors of the School of medicine information technology department. The role consists of meeting and conference planning, drafting communications, and communicating information from the Director to the staff in the CIO office.

Minimum Education and Experience Requirements:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Essential Skills, Knowledge and Abilities:

Ability to apply knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and clients.
Ability to work with confidential and sensitive information.
Ability to respond to inquiries, which require written explanation or interpretation of established policies, procedures and programs. Ability to review sensitive materials and edits content constructively.
Ability to apply an understanding of the information in order to extrapolate key data elements.
Excellent verbal and written communication skills.

Preferred Qualifications:

Experience supporting a large department, preferably with varying levels of managers is preferred. Prior experience working in a higher ed environment.

Position/Schedule Requirements:

Evening work occasionally

Stimulus/ARRA Funded:





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/21/2021
Application Due: 5/7/2021
Work Type: Full Time