Strategic Success Advisor (Grant Funded) Re-Published

Job description

Job Title:

Strategic Success Advisor (Grant Funded) Re-Published

Job Summary:

The Strategic Success Advisor is responsible for devising student-centered academic support with a basis of knowledge in effective instructional strategies and data-driven interventions. The Strategic Success Advisor fosters holistic student success and persistence to graduation in support of the College’s strategic plan goals. This position works closely with the Director and Associate Director of Student Success to oversee and implement in-person and online programs and initiatives supporting undergraduate and adult certificate program student success.

NOTE: This position is currently grant-funded but will be institutionalized once funding ends.

Essential Duties and Responsibilities:

•Supports student success strategically, using data analysis to evaluate student and institutional data, robust tracking, high-touch communications, and customized success action plans.
•Uses the student success management system (e.g., EAB Navigate) daily to monitor student performance, tracks outcomes of individualized success plans and targeted interventions, and reports on short-cycle student success metrics (e.g., percent of students improving their GPA). Isolate target populations with advance search features, create student lists, design and execute interventions, and track the impact of these interventions and compare against non-treatment populations. Generate reports and visualize results for Director and campus partners.
•Extracts data from the student success management system to identify key risk factors and student groups within caseloads (e.g., low HS GPA and low midterm grades in key courses), designs/executes outreach, and monitors evolving needs on students in caseload. Gathers pertinent information, compiles, and summarizes data and information for reports in coordination with Institutional Research, Office of the Registrar, and Undergraduate Studies. Conducts surveys and/or analyzes and maintains program data to gauge program effectiveness.
•Customizes outreach, academic support, and learning and behavioral modification strategies to the needs of the traditional and non-traditional student populations (e.g., adult and certificate program learners).
•Collaborates with students to develop and document individualized success plans that include major and career goals, service learning, and impactful experiences such as study abroad, internships and mentored research. Works with students with varying learning abilities to assess their needs, strengths, and weaknesses. Identifies and provides actionable strategies to improve their academic performance and overall success.
•Drives measurable student outcomes and improves overall term-to-term retention by engaging in strategic and proactive (intrusive) caseload management.
•Designs, develops, and delivers workshops and training to faculty and staff in the use of student success management system as well as Student Success Program services and resources.
•Serves a central role in creating a web of supportive relationships around the student to include faculty advisor, academic dean, and program director/lead (where applicable). Serves as an integral player among campus-wide support offices. Executes intrusive strategies and develops holistic approaches for success based on a variety of independently generated feedback mechanisms.
•Employs a holistic advising approach to include support for registration, financial well-being, career preparation, and academic performance.

Required Qualifications:

Master’s degree in Education is required. Three recent years of progressively responsible experience developing, owning, or assessing innovative student success initiatives for undergraduates and/or adult and certificate programs is required. Evidence of professional experience managing, collecting and analyzing data for decision-making also is required. Applicant must demonstrate proficient and ongoing use of technology (EAB Navigate is preferred) to design and build effective, efficient student campaigns and interventions.

This dynamic individual will be high energy, student engaged and a unique problem solver assuring that the student experience results in a quality educational experience, a high level of student satisfaction and expanded opportunities in life. Excellent interpersonal and oral communication skills are required when presenting information and responding to questions from faculty, administrators, staff, students, parents, and the general public in one-on-one or group situations. This position also requires excellent organizational skills. Ability to multi-task priorities and meet deadlines in a fast-paced environment. Incumbent must be able to write business correspondence and procedure manuals plus compose memos, letters, and e-mails. Excellent grammatical and proofreading skills are essential.

To perform this job successfully, an individual must have intermediate skills using Microsoft Office Suite (Word, Excel, and PowerPoint). This position requires excellent technological skills that include: data management and the use of statistical and other software packages. Knowledge of Banner Enterprise Reporting Planning (ERP) system and the ability to extract and manage student data from this system is important. Experience with Microsoft Access. Experience with Microsoft Outlook.

Preferred Qualifications:

Expert knowledge of and experience with predictive analytics is preferred.



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EEO Statement:

Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.




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Job No:
Posted: 4/21/2021
Application Due: 7/20/2021
Work Type: Full Time