Multimedia Technician (Technical Craft Specialist B) - 2 Positions Available

Community College of Philadelphia
Main Campus
Closing date
Oct 21, 2021

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Administrative Jobs
Academic Affairs, Research Staff & Technicians, Technology, Multimedia & Audiovisual

Job Details

Position Title:

Multimedia Technician (Technical Craft Specialist B) - 2 Positions Available

Requisition Number:


General Description:

The Multimedia Technician (Technical Craft Specialist B) is responsible for the distribution, set up, adjustment, and troubleshooting of audio-visual equipment for classrooms and special events at the College. This position provides support to internal users in the operation of video conferencing and computer integrated smart technology equipment; and performs routine maintenance and testing. Scheduled hours are Monday through Friday from 1:30 p.m. to 10:00 p.m.

Specific Responsibilities:

• Assemble/pre-wire and distribute AV equipment.

• Perform basic diagnostic and maintenance of AV equipment.

• Collect distribution data when multimedia equipment is deployed; scanning barcodes for recording in distribution log.

• Log in requests for technical support for multimedia equipment, including smart-cards, smart-podiums, and overhead projectors.

• Process requests for equipment and services.

• Provide basic technical support for audio, video, and video conference events.

• Perform minor electronic hardware maintenance and troubleshooting.

• Perform maintenance and testing of computer-based/projector integrated instructional technology in classrooms.

• Perform simple operational tasks using the light controller and sound system in the College’s Auditorium and other regional campus locations.

• Provide support to audio and video specialists, as needed; including, but not limited to, video camera operation, digitizing video files, and simple microphone set-up.

• Provide basic end-user training in the operation of Multimedia Services equipment including computer/projector integrated classroom technology.

• Order DVDs and downloads for use in MMS library.

• Attend weekly staff meetings to review upcoming standing events, and other College activities impacting the Multimedia Services department.

• Respond to emergency and routine incoming calls to the service counter, as appropriate.

• Deliver quality customer services to both internal and external constituents in a professional, helpful and courteous manner.

• Travel to regional campuses, at least one day per week, to provide technical assistance.

• Work extended hours on evenings or weekends, as needed.

• Transfer digital media from one format to another.

• Adhere to all College policies, including those related to copyright.

• Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.

• Perform other duties as assigned.

• Some weekend hours based upon the needs of the College.

Minimum Qualifications:

• Associate’s degree, or equivalent coursework, is required.

• At least two (2) years of relevant work experience in the operation of multimedia equipment; including smart boards, Smart LCD screen technology, LCD Projectors, laptop computers, document cameras, consumer video equipment, audio presentation equipment, theatrical audio and lighting equipment, and computer equipment (PC’s and laptops) is required.

• Demonstrated technical proficiency to launch and access inventory and scheduling software information using a personal computer or laptop required.

• Demonstrated proficiency utilizing Microsoft Word and Excel required.

• Ability to work well as a member of a team in resolving problems and issues.

• Ability to demonstrate effective problem solving and judgment is required.

• Ability to work well independently with limited supervision is required.

• Ability to transfer digital media from one format to another.

• Ability to negotiate issues and bring problems to resolution required.

• Strong interpersonal, verbal, and written communication skills required.

• Access to reliable transportation is required.

• Ability to climb and walk within confined spaces.

• Ability to lift up to fifty (50) pounds.

• Ability to work extended hours on evenings and Saturdays, as needed, is required.

• Ability to maintain sensitivity, understanding, and respect for a diverse academic environment inclusive of students, faculty, and staff of varying social-economic, cultural, ideological, and ethnic backgrounds required.

Preferred Qualifications:

Bachelor’s degree preferred. Any and all degrees must be from a recognized institutional accreditor.

Work Location:

Main Campus

Special Instructions to Applicants:

  • Interested persons should complete an online application.
  • Cover letter of interest and resume REQUIRED.
  • Names and contact information of 3 professional references OPTIONAL.

Review of applications will commence on May 4, 2021 and will continue until the position is filled.

Applicants must be legally eligible to work in the U.S.

Community College of Philadelphia is an Affirmative Action, Equal Opportunity and Equal Access Employer. The College encourages applications from individuals from traditionally underrepresented groups.

Salary Grade or Rank:


Salary Range:

$18.25 - $23.90

Job Posting Open Date:


Type of Position:


Employment Status :



Working at Community College of Philadelphia

Welcome to Community College of Philadelphia, a public, open-admission institution that provides both academic resources and support services to help students achieve their academic goals. As the largest public institution of higher education in Philadelphia, the College has served more than 685,000 of the city's residents since 1965. We serve a diverse population of students, from recent high school graduates starting here on their path to a bachelor's degree, to adults looking to change careers. On our Main Campus or at any of our three Regional Centers within Philadelphia, we offer the convenience our students need to fit classes into their busy schedules.

We seek to empower our community through education, one individual at a time. More than 90 percent of our graduates remain in the area and strengthen our local economy. It is our mission to prepare Philadelphians for a new career or transfer to a four-year college so that they can achieve their educational and career goals.

Community College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented, high caliber faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College.

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