Job location: Boca Raton

Employment Type: Full-time
Posted data: 2021-06-04
Req: REQ10077
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Position Summary:

Florida Atlantic University is seeking a Program Assistant, Boca Raton, FL.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

Summary of Responsibilities Include:

• Assist with all aspects of Counseling & Psychological Services front desk and clinical support functions which involve an electronic health record and associated processes and procedures.
• Greet clients upon arrival, check appointment status, verify eligibility and insurance, complete check-in/check-out procedures, verify that confidential documents are updated in EHR. Maintain confidentiality of medical records and of patients'/student' personal health information at all times. Answer in person and telephone inquiries. Operate scanning equipment to process clients’ documents.
• File documents, as necessary. Assist with sending electronic documents and uploading documents for electronic health record, Schedule student appointments, as necessary. Maintain client appointment system with accuracy, appointments which are highly confidential in nature. Answer telephone inquiries and serve as a liaison with FAU students, clients, faculty, and staff internal and external to CAPS and larger community.
• Interact and communicate effectively with students, clients, clinicians, staff, faculty, administrators, verbally and in written communications.
• Maintain up to date inventory and stocking of health promotion materials. Oversee office orders of supplies and promotional materials. Open purchase orders and submit invoices, in accordance with university and divisional purchasing policies.
• Work with professional staff to manage data tracking of office programs and services (includes events, workshops, and health promotion materials.)
• Perform any other duties as needed for the smooth operation of the office. Must comply with a federal, state, and university regulations and statutes, as well as internal policies and procedures.
• Work to foster and maintain a collaborative, engaging, and positive work environment for all students and staff. Participates in assessment, accreditation, quality improvement, and regulatory compliance.
• Participate in activities, both internal and external to CAPS in order to champion the health of the college student population, advance the mission of CAPS, and support the missions of the Division of Student Affairs & Enrollment Management and Florida Atlantic University.

Minimum Qualifications:

A high school diploma or equivalent and four years of appropriate experience required. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Excellent verbal and written communication skills are essential to success in this position.

Must be proficient in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel.

Must also have excellent customer service, organizational and time management skills.

Salary:

$15.25 - $15.57 per hour

College or Department:

Student Affairs

Location:

Boca Raton

Work Days and Hours:

Monday through Friday, 8 a.m. - 5 p.m. some nights and weekends.

Application Deadline:

2021-06-20-07:00

Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Preference in appointment will be given to eligible veterans, spouses of eligible veterans, and certain family members of eligible veterans, in accordance with Florida Statutes, Section 295.07. Please submit your DD214 (Member 4 preferred) showing your dates and character of service with your application as an attachment or fax to 561-297-3915 or scan and email to jobs@fau.edu, prior to the closing date of the position. If faxing your DD214, please also send an email to jobs@fau.edu to notify us that the form was faxed, make sure the email includes your name and the REQ# of the job that was applied to.

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume is required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.

This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.