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Director, Center

Employer
Austin Community College
Location
Austin, TX

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Executive Administration Jobs
C-Level & Executive Directors
Employment Type
Full Time
Institution Type
Community College

Job Details

Position Information
Location:
Highland Campus
Hours:
Standard Monday-Friday 8-5 (hours may vary including evenings and weekend
Salary:
Manager 3/125 ($59,830.00 - $85,471.00)
FLSA Status:
Exempt
Reports To:
Executive Director, ACCelerators
Criminal Background Check:
Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
College Profile


Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community.
  • Values intellectual curiosity and innovative teaching.
  • Is attracted by the college mission to promote equitable access to educational opportunities.
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
  • Welcomes difference and models respectful interaction with others.
Engages with the community both within and outside of ACC.Our Mission


The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.

For more information, see http://www.austincc.edu/about-acc/mission-statement.Commitment to Equity and Inclusion


ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.General Statement of Job


Directs operations, manages program initiatives, and promotes relationship-building among college departments and community stakeholders by using knowledge of vast ACC student success initiatives across faculty and staff, including understanding of internal and external partnerships with community organizations, business and industry.Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.


  • Directs and oversees the staff, daily functions and operations of the Make It Center.
  • Supervises, leads, directs, coaches, mentors, evaluates, and counsels assigned staff while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
  • Serves as the lead facilitator and primary guide for center tours, showcases, and internal/external programmatic and event collaborations so must be an excellent communicator and speaker.
  • Identifies, designs, implements, evaluates and works with ACC educational departments, Student Affairs staff, deans, and other college resources to install appropriate programs and pathways to meet the needs of the populations served by the Center.
  • Assists the Executive Dean, ACC staff and administration in relating to, working with, and establishing productive relationships with community-based organizations and external business and industry partners.
  • Manages and is responsible for scheduling of credit-bearing classes, Continuing Education classes, and all workshops, seminars, internal ACC activities and external events in the Center for current and future students.
  • Anticipates and proactively plans for changes in programs and services. Responsible for reviewing and updating all program manuals and presentations. Develops and maintains the policy and procedure manual for the Center. leadership.
  • Provides leadership in all areas of operations, including monitoring of campus service levels and making adjustments for improvement of customer service and staffing needs and workloads.
  • Manages all center technology and resources. Identifies and implements solutions to problems related to equipment, digital & interactive displays, computer hardware and software. Responsible for the maintenance of all the unique designated zones with in the center.
  • Maintains a safe workplace and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner. Demonstrates an understanding of equity, diversity, and values differences and ensures that all services are developed and delivered within this framework.
  • Develops, monitors, and coordinator a system of feedback from students, faculty, staff, external partners and all other stakeholders to evaluate the performance of the Center. Serves as key source of information and contact for the College for the Make It Center.
  • Produces, coordinates and analyze data reports and other analytics regarding student interactions including attendance, program participation, career progress, interventions, etc.
  • Oversees district-wide and external communications, special programming information and all social media related to the Center and its programming.
  • Serves as liaison with Public Information and College Marketing in the design and promotion of public relations and marketing initiatives for the Center.
  • May need represent the center and/or the college on councils, committees, and agencies.
  • KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


    Demonstrated expertise in project planning, development, implementation, and evaluation. Effective leadership and collaboration-building techniques, including Servant-Leadership principles. Understanding of the community college philosophy and mission, as well as how the vision for the Make It Center can contribute to this. Knowledge of ACC and Community College student success initiatives.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


    Maintain an established work schedule with occasional evenings and weekends. Excellent communication and presentation skills for delivery of information and summary reports internally and to the public. Working in a collaborative manner with diverse constituencies. Working effectively with a diverse and multicultural student body and staff. Excellent communications, written, verbal, and interpersonal skills, including tact and diplomacy. Ability to effectively plan and manage budgets and manpower needs. Establishing and maintaining effective working relationships. Effectively supervise, lead, and delegate tasks and authority. Maintain confidentiality of work-related information and materials. Technology Skills


    Use a variety of spreadsheet, word processing, database, and presentation software.Required Work Experience


  • Three years related work experience including one year supervisory experience.
  • Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
  • Required Education


  • Bachelor's degree.
  • Preferred Education


    Master's degree.Special RequirementsLicenses/Certifications; Other


    Valid Texas Driver's License and reliable transportation for local Austin area travel.Physical Requirements


    Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 10 pounds.Safety


  • Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.
  • HR Use Only


  • Updated 04-15-2021
  • ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

    ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

    DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

    Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

    Organization

    The Austin Community College District is the primary gateway to higher education and training for residents in eight Central Texas counties. ACC is among the fastest-growing community colleges in the country, providing access to valuable programs and services that change lives and benefit communities.

    Mission and Vision

    The Austin Community College District values and respects each individual student. We promote student success and improve communities by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in the eight-county service area. Community colleges have a diverse, four-part mission:

    • General education and academic transfer
    • Workforce education
    • Foundation programs to get students college-ready
    • Lifelong learning (Continuing Education)

     

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