Program Assistant #134211

Job description

Posting Number:


Quick Link for Internal Postings:

Classification Title:

Administrative Support Associate

Competency Level:


Working Title:

Program Assistant #134211


Highlands Biological Station

Position Summary:

The Highlands Biological Station (HBS) Program Assistant coordinates efforts with the Business Officer and other staff to help manage the Station’s year-round programing. The primary duties and activities of the Program Assistant vary seasonally, and include but are not limited to: receptionist duties, course & program advertising, oversight of HBS social media accounts, managing the housing and housekeeping calendars and student registrations, and assisting with class and lab preparation. Other duties as required.

Knowledge, Skills, & Abilities Required for this Position:

Excellent organizational skills and attention to detail are critical for efficient oversight of course registrations, housing and housekeeping calendars, and instructor and researcher requests. A working knowledge of WordPress, Adobe software, and other applications (OneDrive, Excel, Qualtrics, Canva, MailChimp) for advertising, website updates, and other projects is necessary. Must have excellent oral and written communication skills to help develop press releases for events, assist with website updates, and greet and assist visitors, faculty, researchers, and students in person and over the phone. Ability to work equally well independently or as part of a team is vital. Experience in lab management and environmental studies preferred.

Minimum Qualifications:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Qualifications:

At least one year of experience in a similar position and a willingness to learn new skills and work with a wide range of people to include fellow staff members, students, faculty, researchers, board members, and visitors.

Anticipated Hiring Range:


Position Type:

Permanent Full-Time

Number of Hours per Week:


Number of Months per Year:


Salary Band Range:

$23,332 - $46,186

Salary Grade:

For administrative purposes during the implementation of Career Banding this Contributing level position is considered a Salary Grade 57.

Open Date:


Close Date:


Open Until Filled:


Special Instructions to Applicants:

Applicants must apply online in order to be considered.

Please include a cover letter, resume, and a list of references (with complete contact information).

Applicants must upload a DD-214 if claiming Veteran’s Preference.


If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Proper documentation of identity and employability are required at the time of employment.

Credential Verification:

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.


Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety:

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.




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Job No:
Posted: 4/18/2021
Application Due: 4/30/2021
Work Type: Full Time