Adult Outpatient Program Director

Job description

University of Colorado | CU Anschutz Medical Campus

School of Medicine – Department of Psychiatry - ARTS

Adult Outpatient Program Director

Position #00218197 – Requisition #20924

* Applications are accepted electronically ONLY at *

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The School of Medicine – Department of Psychiatry has an opening for a full-time University Staff (unclassified) Adult Outpatient Program Director position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

Job Summary:

Program Directors are responsible for the ongoing leadership and oversight of a program or function, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided.  These positions typically do not supervise others.

This posting will be used to fill positions that will serve at various clinics located in Denver, Aurora and Arvada. The person in this position is a member of the senior management and is responsible for assisting the Director of ARTS Adult Outpatient in the development and implementation of strategic initiatives to ensure the effective and efficient delivery of clinical services within the outpatient clinics. Duties will include the supervision of clinical services and operations; the hiring, onboarding, professional development and clinical efficacy of staff members; management of administrative and facility operations at each clinic; and the management of patient admissions, treatment protocols, and compliance to federal, state and licensing requirements and regulations. This position falls under direct supervision of the Director of Adult Outpatient.                                          

Examples of Work Performed:


  • Acts as the AOP Director Designee as required and serves the interest of the Adult Outpatient Program.
  • Assists AOP Director, or provides direct in clinical supervision of AOP clinicians, nurses, counselors and other staffPartners with medical staff to assess patient; such as the clinical appropriateness/need for  physical exams, addiction medicine care, adverse reactions to medications and issues related to drug overdose, HIV, and/or HCV related issuesDesigns, implements, maintains, and revises as needed, ongoing Quality Improvement efforts (fidelity and outcome measures for clinical services, staff morale, staff retention incentives, policies and procedures).  Chair/member of the AOP Quality Improvement committeePrincipal participant in state licensing, DEA protocols, and CARF certification in the development of policies, procedures and audit protocols
  • Reviews Budget, Financial and Performance reports to access program stability and health; makes recommendations to the Director regarding modifications and changes to increase revenue, reduce expense, and expand patient services
  • Reviews monthly expenditures at each clinic, approves non-reoccurring purchases on staff ACard reports, reviews staff mileage requests, and works with ARTS Administration on AOP specific procurement contracts.
  • Acts as the AOP liaison to ARTS internal departments such as: fiscal, procurement, billing, HR, IT and Electronic Health Record teams
  • In collaboration with senior clinical management and staff supervisors, establishes staff expectations and provides employee performance feedback on an on-going basis through formal and informal meetings
  • Management and supervision of the patient intake and admission processes, which may include non-clinical intake related duties
  • Manages the operations, maintenance, and facility services at each of the AOP clinics in Denver, Aurora and Arvada.  Maintains collaborative relationships with AOP property landlords and ARTS Administration for the ongoing lease requirements and necessary repairs and maintenance
  • Manages the physical growth and/or configuration of facility space to expand patient services and ensure staff have appropriate resources
Human Resources

    Collaborates with AOP Director, Program Directors, and Clinic Managers to determine staffing needs and manage the development of staff job descriptions
  • Maintains the ARTS Adult Outpatient Program (AOP) Organizational structure. Responsible for managing the full hiring process, including supervising the hiring committee and participating in the interviewing of appropriate candidates for employment.  Develops all job descriptions according to
  • University protocols and works with ARTS HR throughout the approval, posting, interviewing and hiring processes
  • Oversees new staff orientation and scheduling of required university and clinical trainings, and other skill development necessary for their position
  • Develops and maintains an employee onboarding and ongoing skill training schedule, to effectively meet and improve delivery of patient and clinic needs. Designs, implements, maintains, and revises as needed, all aspects of the AOP employee professional development program and training required for certification/licensure
  • Works in conjunction with the Clinical Manager and/or Clinical Supervisor of the relevant AOP staff or program to ensure, facilitate and track proper professional clinical delivery
  • Assists in providing clinical supervision to AOP staff who are working towards clinical licensure/certification
  • Reviews staff time collection and usage of vacation and sick leave, ensuring compliance with the Fair Labor Standards Act
  • Conducts pre-exit interviews with terminating employees
  • Creates and distributes mass communications to AOP staff, generating announcements, monthly/quarterly employee newsletter

    Oversees and supervises AOP Intake Department Assists AOP Director and Clinic manager in the clinical supervision of cliniciansAssists AOP Director with professional development plans and implements trainings
  • Provides clinical supervision to employees who are working towards their clinical licensure, as appropriate
  • Provides co-supervision to Administrative Assistants
  • Provides guidance in managing cases and treatment plans in accordance with state regulations, and ARTS policies and procedures
  • Establishes expectations and provides employee performance feedback on an on-going basis through formal and informal meetings and annual performance reviews
  • Assigns duties and responsibilities to staff, as appropriate
  • Ensures staff are meeting all training, certification, and licensure requirements
  • Maintains current and accurate records and supervision and meeting notes as required by policy.
  • Communicates and collaborates with community partners, AOP management team, ARTS Personnel, and ARTS Administrative and Executive management teams as required.
  • Attends approved training sessions for the purpose of upgrading skills and obtaining or maintaining all required certifications and/or licenses.
Performs other duties as assigned

  • Collects, manages and reports AOP census information, clinic performance, and other data pertaining to daily activities at AOP
  • Quality assurance duties such as chart audits and monitoring clinician fidelity to Evidence Based Practices
  • Present staff In-Service activities
  • Trainings, such as Relias and Skillsoft
  • Outreach and public education
  • Group supervision
  • Human Resources functions such as overseeing recruiting
  • Health and Safety of clinics and staff
  • May include, but not limited to: Performing client abstinence monitoring activities, completing intakes/assessments, facilitating group and individual sessions, data collection/reporting, etc.
Salary and Benefits:

The salary range (or hiring range) for this position has been established at $76,846 - $85,000

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is ineligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator:

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Minimum Qualifications:

  • Bachelor's degree in a related field in business or healthcare administration, human services, psychology, nursing, social work, counseling, or a directly related field from an accredited institution.
  • Six (6) years of related professional experience at a supervisory or managerial level
  • Licensed with Department of Regulatory Agencies (DORA) with a CSW, LPC, or LMFT; or Certified Addictions Specialist (CAS) or a Licensed Addictions Counselor (LAC)
Substitution: A combination of education and experience may substitute for the bachelor’s degree on a year for year basis.

Required: Applicants must meet minimum qualifications at the time of hire.

Conditions of Employment:

  • Must be willing and able to be fingerprinted and pass a criminal background check. Required background checks include a review with the Colorado Bureau of Investigation (CBI)
  • Must possess and maintain a valid State of Colorado Driver’s License
  • Subject to pre-employment, post-accident or incident or reasonable suspicion drug and alcohol testing per UCD Addiction Research and Treatment Services Department Policies.
Preferred Qualifications:

  • Master’s in Business or Healthcare Administration, Social Work, or Professional Counseling.
  • Licensed with Department of Regulatory Agencies (DORA) with a CSW, LPC, or LMFT; or Certified Addictions Specialist (CAS) or a Licensed Addictions Counselor (LAC)
  • Experience providing substance abuse treatment in a counselor role
  • Experience in the management and dispensing of Medication Assisted Treatments (MAT)
  • Experience providing or supervising the hiring of staff
  • Experience providing or supervising the general operations of a behavioral health clinic
  • Experience as a project director or a team lead
  • Experience working on a multi-disciplinary team
Competencies/Knowledge, Skills, and Abilities:

  • Outstanding oral communications and interpersonal skills
  • Strong organizational and time management skills
  • Strong leadership skills
  • Excellent writing and editing skills
  • Ability to use independent judgment
  • Ability to engage clients that have substance use issues Ability to comply with established rules, policies and procedures and meet deadlines
  • Ability to be nonjudgmental and respectful of others beliefs, values, and culture
  • Ability to exercise discretion (e.g. patient confidentiality)
  • Comfortable working in high volume, fast paced office environment
  • Proficient in Microsoft Office programs and ability to learn software programs
  • Experience using an Electronic Health Record

Job Category: Health Care
Primary Location: Aurora
Schedule: Full-time
Posting Date: Apr 16, 2021
Unposting Date: Ongoing




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Job No:
Posted: 4/17/2021
Application Due: 5/19/2021
Work Type: Full Time