Program Specialist 2 - SFS

2021015CP

Program Specialist 2

107I

No Exemption

C99436

No Match

Non-Exempt

BU 1

100%

CS - 42

$40,308 – $52,476

ASAP

12 months

Cheney, WA

Spokane

Yes - Both

Vara Lyn Conrath

vconrath@ewu.edu

Eastern Washington University seeks a full time Program Specialist 2 for our Student Financial Services department.

• Under general direction, this position: coordinates and provides a broad range of financial services, including individual financial advising and counseling to student, parents, faculty, administration and the general public exercising independent judgment in the interpretation of federal, state, local and University policies, procedures, and special programs.
• Performs specialized fiscal work related to student financial activity; provide student financial counseling in regard to payment alternatives, including federal, state, local, and University financial aid, payment plans and employment opportunities. Coordinate and maintain quarterly financial disbursement, billing payment processing reconciliation and reporting functions.
• Monitors and contacts Perkins Loan and student account debtors via letter, phone and email for the collection of delinquent account balances and or negotiating reasonable payment arrangements when debtors are unable to pay balances in full.
• Reviews and prepares accounts for outside collections and or assignment to the U.S. Department of Education and acts as department liaison to outside agencies.
• Process disability death and bankruptcy claims.

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to our primary campus in Cheney, we also offer programs in Spokane’s innovative University-District, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

• This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
• This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement.

No

No

No

• University, local, regional and state mandates for public and personal protection should be followed as needed.

• Bachelor’s degree and 2 years experience with financial advising and counseling or 7 years experience with financial advising and counseling will substitute for degree
• Experience and demonstrated ability creating, maintaining and reconciling financial reports.
• Demonstrated experience with collections: phone calls, letter, payment arrangements and referrals to outside collection agencies.
• Work experience demonstrating superior interpersonal skills including ability to develop and foster strong working relationships both within and external to the university.
• Demonstrated competency in computer skills including utilization of MS Office applications.
• Excellent written and verbal communications
• Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity

• Working in Higher Education, specifically fiscal work relating to collections.
• Perkins Loan management.

Regular

• The position is officially located on our Cheney Campus with regular office hours 8:00 a.m. to 5:00 p.m.
• We are abiding by the Governor’s guidance and allow teleworking with supervisor’s approval.

04/15/2021

No

05/02/2021

05/03/2021

It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.
1.Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
2.Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. Please list at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).
3.Complete the online application form and respond to the online questions, if applicable.
4.Diversity Response – As an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to attach a diversity response as part of the online application process: Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.

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