Student Support And Records Specialist

Knoxville, TN
Apr 17, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution

Administrative Associate II – Student Support and Records Specialist

Department of Animal Science

Herbert College of Agriculture at the University of Tennessee


The University of Tennessee is seeking applications and nominations for the position of Student Support and Records Specialist in the Animal Science Department, Herbert College of Agriculture at the University of Tennessee Knoxville. This full time, non-exempt hourly position provides administrative support to the Undergraduate and Graduate Programs.


Specific duties include but are not limited to:

  • Compile, summarize data, enrollment reports, surveys and questionnaires, prepare and maintain reports for Undergraduate and Graduate Programs.
  • BANNER overrides, force adding, adding minors, grade changes, change of majors and concentrations, drop/add, update advisors, update mentors, print DARS reports and transcripts.
  • Coordinate with Undergraduate Coordinator, Graduate Director and Department Head to complete Animal Science timetable of course offerings each semester.
  • Identify, trouble shoot issues, direct contact with Registrars’ Office and UTK Graduate School.
  • Keep Graduate mentors informed of Graduate applicant’s status in SLATE, communicate with Graduate applicants related to status of application, notifying Graduate Committee chair when application is complete.
  • Coordinate pre/post admissions for incoming graduate students; including correspondence via email, verbal and written communications with graduate applicants and graduate mentors.
  • Attend UTK Graduate Directors Workshop and inform Director, Graduate Faculty, Students of program content.
  • Assess/Review applicants in SLATE, provide applicant status to graduate committee. Enter admission decisions for graduate applicants into SLATE, keep faculty educated on SLATE and other relevant software.
  • Develop/Maintain positive relationships with UTK Herbert College of Agriculture, Graduate Admissions, Graduate School, Registrar and Bursar’s Office and other entities.
  • Assist Herbert College of Agriculture coordinate prospective student campus visits/tours for Animal Science faculty.
  • Plan and coordinate annual Teaching Summit and Awards Banquet.
  • Assist Scholarship Committee with reports/invitations/mailings.
  • Other duties as needed and directed by Department Head and Supervisor.

    Required Qualifications and Experience:

    • High school diploma or GED with 3-4 years of relevant administrative/office experience.
    • Ability to multi-task, work effectively as a team member, independently in a fast-paced environment.
    • Excellent communication, organization, interpersonal, leadership skills while exhibiting a high degree of professionalism.
    • Strong listening and written skills.
    • Proven commitment to diversity, equity and inclusivity.
    • Ability to adapt/learn new software and other university programs (e.g., BANNER, Planning module foe SACS reporting, SLATE for Graduate Admission applicants and documents).
    • Knowledgeable of and sensitive to cultural diversity while communicating and interacting effectively with people of all ages, education and backgrounds.
    • Ability to maintain confidentiality, work with various levels of an organization across different campus entities.
    • Ability to work well with diverse personalities types.

    Preferred Qualifications, Knowledge, Skills and Abilities:

    • Bachelor’s Degree in education, counseling, business or related field with 1-2 years of Administrative/Coordinator experience in higher education.
    • Knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint).

    Job: Other Admin Asst/Secr/Clerical
    Primary Location: US-Tennessee-Knoxville
    Organization: Animal Science
    Schedule: Full-time
    Job Posting: Apr 15, 2021, 11:50:44 PM

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