P/T LifeMap Navigator (Special Program Coordinator)-Advising & LifeMap-two positions

Job description

Category:: Part Time Non-Benefited Positions
Department:: Advising & Life Map
Locations:: Boston, MA
Posted:: Apr 15, 2021
Closes:: Open Until Filled
Type:: PT No Benefits
Position ID:: 130053

About Bunker Hill Community College:

Bunker Hill Community College (BHCC) is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at several satellites and instructional sites throughout the Greater Boston area. The largest of the 15 community colleges in Massachusetts, BHCC serves some 18,000 students annually, focusing on holistic student services to ensure student retention and persistence. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry-specific training programs. BHCC is the 8th most diverse higher education institution in the United States, and is an Asian American and Pacific Islander Serving Institution. Bunker Hill is also a Hispanic Service Institution, defined as an institution that has an enrollment of undergrad full-time equivalent students that is at least 25 percent Hispanic students. Approximately 1000 international students attend from 100 countries, speaking more than 75 languages.

Job Description:

Advising & LifeMap is a team of advisors, success coaches, student mentors, and administrators who support and guide students to reach their academic, career, transfer, and personal goals. As part of this mission, we are seeking two LifeMap Navigators to guide and support students through equitable practices that meet students' individual needs. Under the supervision of the Director of Advising & LifeMap and in collaboration with the Academic Coordinator, the LifeMap Navigators will support students who are not making satisfactory academic progress with the development of meaningful academic and personal goals that are connected to a career plan. The primary focus of these advocates for student success is to utilize holistic needs assessments to guide students in the development and implementation of individualized success plans.

Specific Duties:

  • Demonstrate multicultural competence (including an awareness and understanding of historically minoritized populations) and maintain an educational and work environment that affirms commitment to equity, diversity, and inclusion.
  • Provide consistent and accessible case management support to retain students.
  • Serve as a department resource and liaison who works effectively and equitably by acting as a support for students.
  • Build relationships with students and staff to support the student's movement along their educational pathway through direct referrals, progress checks, and proactive intervention programs.
  • Collaborate with academic, career and transfer advisors to develop and implement innovative retention activities.
  • Assist students in clarifying education and career goals; help students to develop individualized success plans.
  • Work closely with Academic Coordinator and Institutional Research to gather, analyze, and interpret data to monitor students' progress.
  • Collaborate with Peer Navigators to answer student questions and provide selfservice assistance via WebEx.
  • Provide support for new student onboarding by providing transition to college workshops.
  • Maintain a clear understanding of programs of study, requirements, and aid eligibility.
  • Participate in college meetings, community engagement, and outreach activities as needed.


  • Bachelor's degree in Education, Counseling, Psychology or a closely related field; with two (2) years of experience and/or training in an advising setting within an institution of higher education.
  • Demonstrated experience working with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working/learning environment.
  • Proficient knowledge of remote learning platforms and Microsoft Office, specifically experience creating & editing documents, spreadsheets, and presentations.
  • Ability to establish and maintain effective working relationships with students, staff and faculty.
  • Ability to represent the college positively and professionally, while using tact, discretion, and courtesy.
  • Ability to maintain confidentiality, think critically, and exercise independent judgment.
  • Ability to multi-task, prioritize, and balance a heavy workload.
  • Experience giving oral presentations in a group setting.
  • Excellent, demonstrated written communication skills.

Preferred Qualifications:

  • Ability to work evenings and weekends.
  • Experience working in a community college.
  • Ability to communicate proficiently in more than one language.

Additional Information:

Salary: $30.03/hr. Not exceeding 18.5 hrs./wk. (Please note: This position is funded to June 30, 2022)

Open until filled.

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk HERE




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Job No:
Posted: 4/16/2021
Application Due: 6/15/2021
Work Type: Full Time