Category:: Administrative / Staff
Department:: 01-52-5260-Trad Admissions
Locations:: Longmeadow, MA
Posted:: Apr 15, 2021
Closes:: Open Until Filled
Type:: Full-Time Hourly (Non-Exempt)
Position ID:: 130044

About Bay Path University:

When Bay Path opened its doors to students in 1897, it had a very clear goal: to provide a practical, affordable, and career-oriented education to meet the needs of companies, organizations, and communities. From the beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the student...to start them on the road of success. We still do.

Today, that spirit and philosophy is more important than ever in higher education. At Bay Path, it's not just the number and breadth of undergraduate and graduate programs that defines us-and we have many-but it is our ability to connect the classroom to learning to leadership to experience to career that is at the core of what we do best. We know the work that needs to be done.

Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges by the Chronicle of Higher Education Almanac, and is a member of the Women's College Coalition. With a main campus in Longmeadow, MA and three satellite locations, (East Longmeadow, Sturbridge, Concord), Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.

We're committed to preparing our students to navigate a constantly changing world. Whether it is one of our innovative academic programs, groundbreaking online learning platform, or through our Women as Empowered Learners and Leaders initiative, we educate our students in ways that will help them to grow, learn to adapt, and always to flourish. Be part of the change.

We invite you to visit our website at www.baypath.edu where you can learn more about Bay Path University.

Job Description:

Position Code: ADMOA

Status: Full-Time, 37.5 hours per week

Standard Hours: Mon-Fri 8:30-5pm with some occasional evenings and weekends

Job Location: Longmeadow, MA

Exempt: No

JOB SUMMARY:

Reporting to the Admissions Operations Specialist, the Admissions Operations Assistant supports the function and department operational systems of undergraduate, graduate and TAWC admissions. This position assists by efficiently managing data collection, processing and reporting including inputting all prospective student data throughout the student admissions funnel utilizing Salesforce and Jenzabar systems.

ESSENTIAL JOB FUNCTIONS:

• Manages the needs and use of both the Salesforce and Jenzabar systems in maintaining accurate student records as related to the admissions process. This includes data entry and updating of student information in the system.
• Prepares acceptance letters sent by email or mail written by the Executive Director for assigned programs. Queues the email flow via Hobsons to target audiences through the funnel stages and works closely with the Enrollment Marketing and Analytics department.
• Processes all students' deposits, applications, inquiries, and accurately enters the required database information. Handles confidential information with efficiency.
• Maintains and updates student database when notified of informational changes. Assists with the preparation of weekly reports, mailing lists, and student profile reports.
• Maintains student files and forwards to the appropriate departments the originals of all Financial Aid, student records, and medical information received from students.
• Maintains confidential admissions files including student documents, transcripts, and letters. This position will also assist in building events, registrations, and tele-counseling lists.
• Works closely with the Enrollment Marketing team to ensure communications are up-to-date and consistent with our branding and messaging.
• Assists, coordinates and tracks campus visits for traditional admissions. Reports on these results regularly.
• Maintains up to date knowledge of all graduate, undergraduate and TAWC programs, admissions requirements, and basic descriptions of degree programs. Is able to handle customer inquiries by phone and assists with office coverage.
• Attend trainings as required.
• Perform any other duties or tasks as assigned by the University.

Requirements:

• High School diploma required. Associate's degree preferred.
• Data entry experience and knowledge of database systems.
• Excellent computer skills, thorough knowledge of Windows, Word, Excel, Publisher and PowerPoint.
• Ability to organize many projects and handle detail with accuracy.
• Excellent customer service and telephone skills.
• Ability to work well with a wide variety of constituencies.
• Ability to handle multiple assignments with diplomacy, efficiency and effectiveness.
• Excellent oral, written and interpersonal communication skills.
• Ability to work independently and cooperatively in a diverse, busy office environment.
• Must project a positive, professional image.
• Demonstrated time management and organizational skills.
• Ability to handle multiple tasks simultaneously.
• Ability to adhere to University policies and procedures.
• Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines.
• All new employees must complete the FERPA, Anti-Harassment, and any other required online trainings within 15 days of employment.
• Must adhere to University COVID-19 testing, symptom tracking and all other COVID protocols established by the University.
• Should be committed to a culture of diversity, equity, respect and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from ones' own.
• General knowledge of the University's mission, purpose and goals and the role this position plays in achieving those goals.

Additional Information:

Commitment to Diversity, Equity, and Inclusion
Bay Path University is a diverse community devoted to proactively nurturing a campus-wide culture that promotes and ensures equity, respect, inclusion and safety for all members regardless of race, color, national origin, age, gender, religion, sexual orientation and gender identity, socio-economic background, or physical ability. We are one University that opens our hearts and minds to conversations, to learning and to creating a community that is welcoming of all. Regardless of position, it is expected that each employee will embrace this commitment and demonstrate an attitude of respect toward and acceptance of all members of our community.

Application Instructions:

Applicants for this position should attach a cover letter, resume / curriculum vitae, the contact information for four (4) professional, work related references and any other relevant information pertaining to this position and your candidacy. Please apply online. Faxes and emails will not be accepted.

Bay Path University is dedicated to building a culturally diverse and pluralistic faculty committed to teaching and learning in a multicultural environment and strongly encourages applications from minorities, women and all underrepresented backgrounds. An Equal Opportunity Employer, Bay Path University is committed to fostering diversity in its student body, faculty, and staff.

Bay Path University is a smoke and tobacco-free community.

All offers of employment are contingent on satisfactory background checking.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply for a position please email us at HR@baypath.edu or call 413-565-1168.