Description
Position SummaryUniversity Information Services (UIS) provides technical services and enterprise applications to the University of Colorado’s (CU) four campuses and the Office of the President. UIS is committed to excellence in customer service, technical expertise, and the development of enterprise applications responsible for supporting CU’s students, faculty, human resources employees, finance employees, and others.

The Senior PeopleSoft Administrator supports current PeopleSoft (PS) applications and technical systems for all University of Colorado campuses, which supports over 65,000 students and 35,000 faculty and staff. This position functions in a highly independent fashion to seek out process improvements and guide future decisions on enterprise level strategy and services provided to the University of Colorado’s campuses.

This senior-level position designs, builds, and maintains PeopleSoft development, test, and production environments for Human Capital Management (HCM), Financials and Grants, Portal, and Campus Solutions while also supporting system rollouts. This position serves as a subject matter expert regarding CU’s PeopleSoft applications and, as such, responds to and troubleshoots escalated operational issues while managing internal and external customer relationships.  The Senior PeopleSoft Administrator functions in an advanced capacity by informing and advising project managers and stakeholders about project plans and implementation, conducting technical analysis, and producing technical and strategy recommendations.

The Senior PeopleSoft Administrator is not only charged with supporting daily operations of specific PeopleSoft applications, but must also guide and work with the team to automate processes and procedures, create efficiencies, and provide quality business services to our clients and customers.

This position reports to the Associate Director of PeopleSoft and is exempt from the State of Colorado Classified Staff system.

Duties and ResponsibilitiesDuties and responsibilities of the position include, but are not limited to: 

Primary Responsibilities

• Provides technical guidance to the PeopleSoft (PS) Administration team by promoting knowledge transfer with team members, and cross-training other teams
• Performs upgrades and updates to PeopleSoft Applications as well as the PeopleTools foundation
• Administers PeopleSoft system architecture for production, development, and test environments
• Executes information technology (IT) operational objectives by maintaining current systems, which includes:
  • Evaluating, recommending, testing, and installing new technology
  • Contributing information and recommendations to strategic plans and reviews
  • Preparing and completing action plans
  • Implementing production changes, quality, and customer-service standards
  • Resolving problems
  • Completing audits
  • Identifying trends
  • Determining system improvements for the PeopleSoft systems
• Establishes system specifications by conferring with customers and team members
• Analyzes workflow, access, information, and security requirements
• Designs PeopleSoft systems
• Articulates technology currency and upgrades for PeopleSoft systems, conferring with vendors and services
• Develops, tests, evaluates, and installs enhancements and new software
• Protects organization's value by keeping information confidential
• Accomplishes organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Updates job knowledge and maintains subject matter expertise by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
• Works with principal business units to forecast existing workload growth and to assess new project impacts
• Supports technically complex production and non-production environments: resolves daily issues and complex problems; maintains documentation; responsible for configuring, patching, scripting, monitoring, data security, and all aspects of system health
• Performs daily monitoring of the PeopleSoft application including reviewing logs for the issues and ensuring that all required processes are operations.
• Works closely with database administrators (DBA) to research and the troubleshoot performance issues

Secondary Responsibilities

• Supports project management office (PMO) projects as requested or assigned.
• Supports Initiatives as requested or assigned.
• Supports Load Test efforts as requested or assigned.
• Advocates for, participate in, and support Quality Assurance and Control efforts to ensure we deliver the highest quality possible.

Applications/Tools

Used:

• PeopleTools
• PeopleCode
• Change Assistant
• Putty
• Data Mover
• Application Designer
• Toad / SQL
• Remote Desktop
• Cherwell
• Excel
• Phire
• PowerPoint
• SharePoint
• TeamDynamix
• Zoom
• MS Word
• MS Outlook

Managed:

• N/A

Who we are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses.  However, this position has the ability to work remotely.  Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty.  Learn more about CU System Administration.

The University of Colorado has been proactive in response to the COVID-19 pandemic. You can visit our COVID-19 webpage for more information.

What we offer:

Salary: The anticipated hiring salary range has been established at $79,000 - $105,000.

The market salary range for this position is $79,000 - $107,000.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or anticipated hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Benefits: The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision and Wellness
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
  • Vacation Days: 22
  • Sick Days: 15
  • Holiday Days: 10
• Tuition Benefit: System employees have the benefit on all campuses 
• ECO Pass: RTD Bus and light rail service
• Additional Perks & Programs: Click here to access a few more Perks and Programs

Click here to access our Total Compensation Calculator to see what your total rewards could be at CU. This position is a University Staff position.

Additional taxable fringe benefits may be available.

More information on benefits programs, including eligibility, is available at www.cu.edu/employee-services/

Knowledge, Skills, and AbilitiesTo be successful in this position, candidates will need the following:

• Knowledge of information technology service management (ITSM) principles and best practices
• In-depth knowledge of Oracle Fusion Middleware, including native WebLogic and Tuxedo
• Knowledge of Oracle PeopleSoft software
• Knowledge of technical administration processes and practices
• Knowledge of IT security best practices for technical environments and data management
• Analytical and probelm-solving skills, including the ability to examine and summarize data and trends in order to resolve issues and produce results
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others
• Ability to self-start and take initiative in completing daily tasks and special projects
• Ability to grow technical skills to improve internal systems and processes
• Ability to interact positively, clearly, and professionally with customers, peers, and upper management
• Ability to collect and document business needs and translate the information collected into technical specifications
• Ability to write technical documentation and specifications with the intention that it be easily understandable to the target audience
• Ability to translate and explain technical concepts and vocabulary in common terms to non-technical audiences
• Ability to prepare reports and briefings that can be understood by a variety of technical and non-technical audiences
• Ability to identifying security risks and how they impact the organization
• Knowledge of Accessibility, Universal Design, and/or User Experience Design standards and best practices
• Knowledge of cybersecurity and privacy principles and best practices
• Knowledge of common computer operating systems
• Knowledge of computer networking fundamentals
• Ability to respond to requests in a timely manner
• Ability to present oneself professionally in appearance, demeanor, and effort
• Ability to effectively collaborate with team members in-person and remotely
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments
• Ability to work independently with minimal supervision and reliable professional judgement, as well as collaboratively with a team to achieve desired results
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed

Qualifications
Minimum Requirements

• Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• Four (4) years of experience working with PeopleSoft applications, which includes:
  • Four (4) years of experience serving as a PeopleSoft Administrator in technically complex environments,
  • Two (2) years’ experience troubleshooting PS Queries,
  • Two (2) years’ experience administering PeopleSoft applications in UNIX platform, including shell scripting skills (KSH, Bash, Perl, etc.), and
  • Two (2) years’ experience using Integration Broker architecture and configuration
• Ability to work a flexible schedule, including part of a rotational on-call status, to meet business needs

Preferred Qualifications

• Seven (7) years of experience working with PeopleSoft applications, as indicated above
• Experience with one or more of the following:
  • Database Administration
  • Project Management
  • Deploying Oracle DPK’s, including Elastic Search, and Puppet automation
  • Serving as a PS Admin for PeopleSoft Campus Solutions and Enterprise Portal
  • Proven experience supporting Phire Migration Tools

Job Category: Information Technology
Primary Location: Denver
Schedule: Full-time
Posting Date: Jul 14, 2021
Unposting Date: Ongoing