Associate DirectorPosition Type:
EP - EHRA 12 mo leave earningUniversity Information:
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.Primary Purpose of the Organizational Unit:
The purpose of the International Programs Center (IPC) is to coordinate and develop the University’s international activities as well as to ensure that the University achieves its international goals as stated in its Strategic Plans. Specific activities include: developing and managing the Study Abroad and Exchanges programs; managing the faculty-led programs; advising and retention of international students and visiting scholars; providing support services including immigration and practical training placement for international (F1) and exchange students (J1) and visiting scholars; securing funding for international-related projects for the faculty, departments, and university; developing and managing outreach programs to the local schools, businesses, and community. IPC houses the Global Engagement Office, responsible for UNCG’s QEP. IPC also serves as the liaison for the Interlink Language Programs and the central administration unit for the UNC International Recruitment Consortium (UNC IRC).Position Summary:
The Associate Director is responsible for providing our diverse student body with access to global engagement opportunities through the full-cycle management and administration of all education abroad programs (including faculty-led, virtual programs, research abroad, and global internships) for 450+ students. The oversight of education abroad will require providing direct service, management, and supporting the development of policy as it relates to comprehensive internationalization, crisis management, program development, financial management, office administration, student advising, and student health and safety.
The Associate Director will provide direct support and leadership to a full-time staff of two Assistant Directors and a Study Abroad Coordinator. They may also supervise several student workers as well.
While the Associate Director reports directly to the Senior Director of International Programs to administer and expand UNCG’s study abroad and exchange programs, they will also work closely with and be advised by the UNC Greensboro Associate Provost for International Programs.Minimum Qualifications:
The incumbent must be a U.S. citizen or permanent resident as required by federal regulations in order to serve as an ARO. A bachelor’s degree is required. Outstanding intercultural sensitivity, exemplary written and verbal competency, excellent computer skills, and experience working, living, and/or studying abroad is also required.
The incumbent must be able to relate to students of diverse backgrounds and work effectively with multiple administrative and academic offices. This position requires the ability to develop and interpret policies and procedures of both UNCG and partner institutions and advise stakeholders accordingly.Preferred Qualifications:
A master’s degree with an international focus or in a related field is preferred.
Three to five years of experience working in the education abroad field, preferably in a public higher educational system like UNC, would be advantageous to this position.Special Instructions to Applicants:
Applicants are asked to provide the names, email addresses, and phone numbers of at least three (3) contacts to provide Letters of Recommendation, in the References section of the electronic application. These contacts will be solicited by the SpartanTalent system via email and asked to provide a confidential Letter of Recommendation on behalf of the applicant. This will occur as soon as the applicant submits the application for consideration.
Applicants are required to upload the following documents with their electronic application:
- Cover Letter
- List of References
Applicants are required to upload a list of references of at least three (3) professional references that includes:
- Company Name
- Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
- Email Address
- Contact Phone Number
Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.Recruitment Range:
Commensurate with experienceOrg #-Department:
International Program Center - 11101Job Open Date:
03/22/2021For Best Consideration Date:
04/21/2021Open Until Filled:
1.000Type of Appointment:
PermanentNumber of Months per Year:
ExemptPercentage Of Time:
Contributing to Comprehensive InternationalizationEssential Tasks:
Sharing and disseminating information on current issues in international higher education, the field of education abroad, and international mobility trends with staff and the University for strategic planning purposes.
Communicating implications of data analysis to upper administration.
Analyzing education abroad data to support internationalization at UNC Greensboro.
Supporting international and domestic visitors from partner institutions and organizations.
Working with academic departments to achieve curricular integration of their offerings with education abroad program offerings.
Developing and articulating a clear vision and goals for the growth and enhancement of education abroad opportunities at UNC Greensboro.
Exhibiting patterns of service to UNC Greensboro and the wider community through participation in appropriate university committees (such as the University-Affiliated International Travel Review Committee, the Study Abroad Committee, and IPC Advisory Committee), as well as professional organizations (such as NAFSA: Association of International Educators and their state and regional affiliates and other groups).Percentage Of Time:
Crisis Management & Student Health and SafetyEssential Tasks:
Responsible for analyzing risks abroad and providing updates and detailed strategies to mitigate risks.
Serving in an “on-call” capacity to respond to international emergencies.
Collaborating with relevant local and global partners to establish emergency communication protocols to be shared with faculty, staff, and students.
Developing policies and procedures for health and safety, risk reduction, and crisis management.
Developing, reviewing, and updating relevant forms with legal counsel.Percentage Of Time:
Program Development and ImplementationEssential Tasks:
The day-to-day management and oversight of all education abroad programs and working closely with the Senior Director and the Associate Provost for International Programs to create a variety of new programs aimed at diversifying education abroad.
Operationalizing all activities related to the education abroad programs including recruiting, interviewing, selecting, and providing pre-departure and reentry support for students; supporting the study abroad course; coordinating transfer of credit; supporting incoming exchange students (as needed); as well as developing and administering faculty-led and virtual programs.
Coordinating data collection and evaluative procedures to ensure that programs meet the educational and programmatic needs of its participants.
Acting as an advocate for international education experiences and serving as the principal liaison with faculty and academic units to integrate international experiences into the curricula.Percentage Of Time:
Office Administration, Funding and FinancingEssential Tasks:
Maintaining student exchange balances.
Assisting with agreements and fostering mutually beneficial and ethical relationships with international partners.
Supervising and providing support for 3 full-time staff members and student assistants.
Assisting with and ensuring education abroad payments are made in compliance with university protocols.
Coordinating with the financial aid office regarding financial aid and/or scholarships for students.
Collaborating with the grants and development office to develop strategies to obtain funding for students and
Administering travel grant program.
Overseeing education abroad office budget.Percentage Of Time:
Student AdvisingEssential Tasks:
Advising and developing resources for students and families regarding education abroad and the development of intercultural competencies.
Assisting in the development of promotional and informational materials including web pages, social media sites, brochures, handbooks, and videos.
Developing and administering social and cultural programs for education abroad students.
Developing strategies to foster participation from underrepresented student populations and academic disciplines.Physical Effort:
Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - C, Standing - O, Sitting - F, Walking - O, Lifting-0-30 lbs. - O, Climbing-Stairs - FWork Environment:
Inside - C