Museum Shop Manager

Job description

Present Position Number:


Role Code Title:

Retail Specialist I

Position Title:

Museum Shop Manager

Position Summary:

The Museum Shop Manager will be responsible for day to day operations with a focus on retail sales.

The successful candidate will have excellent customer service and interpersonal skills. S/he will manage the daily operations including front line cashier duties, inventory management, record keeping, merchandise display and effectively managing the work others.

This is an part-time, hourly position and not eligible to receive benefits.

Required Qualifications:

Knowledge in purchasing, stocking, record keeping, and the budget cycle. Familiarity with facilities management in the retail environment including the displaying of stock and the general cleanliness of the shop.

Excellent customer service skills with a strong public relations appeal. Strong interpersonal skills and the ability to train and oversee the work of others.

Demonstrated ability to follow oral and written instructions; to read, write, and make basic mathematical calculations. Reconcile inventory, error reports; and to communicate effectively with the public and other employees.

High School Diploma or equivalent.
Previous experience working in retail sales and using a cash register. Familiarity with ordering of inventory and merchandise display.

Preferred Qualifications:

Associate’s degree with retail management experience. Previous experience in training, overseeing the work of others and hiring staff is highly preferred.

Advertised Pay Range:

$15-$16.50 per hour


452000 James Monroe's Highland - Gift Shop


William & Mary

University Salary Range:


Job Open Date:


Job Close Date:


Open Until Filled:


Employment Category:


Position Term:


Special Application Instructions:

Please attach a list of references in addition to a resume and cover letter under applicant documents,“Attachment 1”

Conditions of Employment::

This position is non-exempt and eligible to receive over-time as approved by supervisor.

Some nights and weekends required

EEO Statement:

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

Background Check Statement:

William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Benefits Summary Statement:

William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).




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Job No:
Posted: 4/14/2021
Application Due: 4/30/2021
Work Type: Full Time