Technical support

Job description

UNT System Overview:

Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. Over the past decade, combined UNTS enrollment has grown by more than 25 percent to nearly 44,000 students.

Posting Title:

Technical support


UNT-College of Music-Gen-134000

Job Location:


Full Time/Part Time:


Pay Rate:


Department Summary:

UNT College of Music IT department provides services to the entire college to include faculty/staff and classroom technology.

Position Summary:

This position provides 1st tier technical support to UNT College of Music faculty/staff and classroom technology: including computers, peripherals, printing, audio/video systems. Position will also image and deploy computers to users, assist with inventory, and perform basic Drupal website updates (text and images).

Minimum Qualifications:

Applicant must have fluent skills on both Mac (10.13, 10.14, iOS) and PC platforms (Win10). Must know common software such as MS Office, Parallels, web browsers, etc.

Solid, logical computer troubleshooting skills and basic understanding of networking (IPs, subnets, switch, etc.).

Must have good understanding of setting up or maintaining audio/video gear.

Must work well with a team and be “customer service” oriented
Must be punctual to a work schedule
Must be able to learn new skills quickly and retain information
Able to prioritize work according to importance

Preferred Qualifications:

Already actively programming or involved in other aspects of computing

Work Schedule:

25 hours a week as needed.

Driving University Vehicle:


Security Sensitive:

This is a security sensitive position.

EEO Statement:

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Physical Requirements:

Carrying, Cleaning, Climbing, Crawling, Kneeling, Lifting up to 10 pounds, Lifting up to 25 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Walking, Writing, Talk or Hear, Ability to communicate, Lifting up to 50 pounds

Posting Number:


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Job No:
Posted: 4/13/2021
Application Due: 4/28/2021
Work Type: Full Time