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Conference Consultant - Nigh University Center (21072)

Employer
University of Central Oklahoma
Location
Main Campus - Edmond, OK, 73034

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job DetailsLevel UndisclosedJob Location Main Campus - Edmond, OKRemote Type N/APosition Type StaffEducation Level UndisclosedSalary Range $33,500.00 - $33,500.00 Salary/yearTravel Percentage UndisclosedJob Shift UndisclosedJob Category UndisclosedDescription Position Overview:

Coordinate the logistics of events such as conferences, seminars, special promotions, programs, camps, and/or direct mail campaigns. Organize events and programs from the conception to clean-up; to include schedule staff, catering, contracts, venue and layout. Plan and administer events following budget guidelines and requests. Assist in evaluating the program and give information to leadership.

Department Specific Essential Job Functions:

  • Responsible for event bookings and customer relations for the Nigh University Center.
  • Meets with on-campus entities, off-campus entities, and/or student organizations to determine desired outcome for events.
  • May work evenings and weekends. This includes obtaining information regarding events, event dates and times, estimated number of participants, food services, media and set-up needs.
  • Uses good judgment from experience to regulate the requests of customers in order to comply with Nigh University Center policies.
  • Offers suggestions of established room arrangements and other creative presentation details based upon the abilities of our facilities and staffing.
  • Inspects reserved rooms for accuracy, compliance and completion of event requests.
  • Inputs in a timely manner, the proper reservation information data into the scheduling software program.
  • Constant coordination of requests for banquets, receptions, and refreshment orders between customers and contract food service management.
  • On a regular basis provides upcoming event schedules to the Nigh University Center Assistant Director, Building Supervisor, Set-up Technicians, Food Services, Custodial Services and all other appropriate University departments to insure the delivery of all necessary services for the event.
  • Provides on a timely basis, all backup documentation to Billing Coordinator for proper and timely billing to the customer.
  • Coordinates customer needs to the Building Supervisor, Set-up technicians, Multi-Media Specialist, and the Transportation and Parking Department.
  • May address and resolve problem situations with unsatisfied customers.
  • Performs other related duties as assigned.
Job Level:

Scope & Impact: This position is an entry level professional position, with actions that may have a measurable impact on operations within a work group.

Communication & Interaction: Routinely answers questions and provides information and data requested by individuals within or outside of work area. Questions that require interpretation or are not easily resolved are referred to Supervisor.

Effective Knowledge: Demonstrates ability to execute tasks according to standard operating procedures and/or direction. Demonstrates ability to learn new subject matter, coupled with attention to detail and responsiveness to feedback.

Problem Solving & Judgement: Performs a variety of duties following established policies and procedures. Resolves problems by selecting from approved alternatives based on past practices, established procedures, or direction. Relies on direct supervision is available to set priorities and objectives, and to assist in problem resolution.

Budget Authority: May provide input into budget development by assisting with identification of operational needs and requirements.

Policy & Procedure Authority: Primarily responsible for executing routine procedures with direction from senior staff.

Reporting Relationships: Generally reports to manager or higher but may receive basic operational direction and guidance from senior level staff members.

Supervisory & Team Leadership Responsibilities: None.

Qualifications Qualifications Required:

Requires a Bachelor’s degree in job related field or 4+ years of equivalent work experience in chosen filed that provides knowledge of and exposure to fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results.

Qualifications Preferred:

Experience with Microsoft Office suite. Reservation/scheduling experience in a university setting, hotel or conference center. Bachelor's degree in business related field. Previous experience with EMS software. Experience with any computerized scheduling software.

Knowledge/Skills/Abilities:

  • Ability to listen and follow instructions.
  • Ability to work with others in a team environment.
  • Read and comprehend instructions.
  • Demonstrate respect in interactions; Honesty and Integrity.
  • Ability to effectively determine which facilities best suit the needs for the event and presenting the facility on a regular basis to our customer.
  • Must be available to meet with the customer and show facilities on multiple floors.
  • This may include occasional evening and weekend hours.
  • Attention to detail and the ability to follow a set system of policies and procedures.
  • Excellent communication and organization skills.
  • Proven job skills in a detail-oriented position.
  • Proven abilities in the coordination and scheduling of events and related functions.
  • Must possess excellent customer relation skills, as this position requires meeting with customers and assisting them in the planning of their events, and suggesting the appropriate facilities and, layouts and services to enhance their function.
  • Ability to make appropriate decisions and give instructions in the absence of the Assistant Director of the Nigh University Center.

Will this employee supervise others?

No

Physical Demands:

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

Organization

The University of Central Oklahoma prepares future leaders in an opportunity-rich environment, ideally located in the Oklahoma City metropolitan area. Central offers an innovative learning community to its more than 17,000 students, where teaching comes first, a commitment seeded in the university's roots as a teaching college. Students at Central develop personal relationships with more than 450 full-time faculty, 450 adjunct faculty and over 850 staff, like 2008 U.S. Professor of the Year, Dr. Wei Chen, who are committed to transforming lives.

With 117 undergraduate majors and 59 graduate programs, Central is a smart investment for students dedicated to their future success. Notable academic programs include Forensic Science, Music Theatre, Mass Communications, Accounting, the region's only accredited Professional Golf Management program, Jazz Studies and the Academy of Contemporary Music at UCO, located in downtown Oklahoma City's Bricktown district.

Central's appealing 210-acre campus is on track to become a certified botanical garden, offering both a pleasing learning and living environment and a source of pride for students, employees and alumni. In fact, Central is ranked among the top universities nationally in residence life and as one of the top universities to work for by the "Chronicle of Higher Education." Central is also an official U.S. Olympic and Paralympic Training Site, and hosted the 2010 World Sitting Volleyball Championships on campus.   Founded in 1890, Central is the state's first public institution of higher learning, and continues to cultivate creativity and innovation in every corner of campus, bringing to life its core values of Character, Community and Civility each day.

Check out the - UCO Virtual Tour!

MISSION

The University of Central Oklahoma (UCO) exists to help students learn by providing transformative education experiences to students so that they may become productive, creative, ethical and engaged citizens and leaders serving our global community. UCO contributes to the intellectual, cultural, economic and social advancement of the communities and individuals it serves.

VISION

UCO will become one of the Top 10 metropolitan universities of our kind in the United States by providing a transformative education as well as development experiences that help learners achieve their highest level of leadership potential.

CALL TO ACTION

The University of Central Oklahoma transforms each student by focusing our resources on the Central Six tenets of transformative learning. 

All students will be transformed with:

  • Discipline Knowledge
  • Leadership
  • Research, Scholarly and Creative Activities
  • Service Learning and Civic Engagement
  • Global and Cultural Competencies
  • Health and Wellness

Transformative learning is a holistic process that places students at the center of their own active and reflective learning experience.

About Edmond/Oklahoma City Metro

The University of Central Oklahoma is located in Edmond, a part of the growing, thriving Oklahoma City metropolitan area. At Central, our students, faculty and staff get the best of both worlds - the "small town" feel of Edmond, with the big city excitement of the Oklahoma City metro. Both the Edmond and the Oklahoma City metro consistently rank nationally among the safest, most affordable and most exciting places to live. In fact, Edmond recently ranked among the best places to live in the nation by Money Magazine and Family Circle magazine, and Oklahoma City ranked sixth in the nation for the "Best Places for Young Adults" by Portfolio.com. From year-round arts, music and theater offering, to exciting sporting events like the NBA's Oklahoma City Thunder, to first class shopping, dining and more, Edmond and the Oklahoma City metro offer a diverse, active, culturally enriched lifestyle that's on the move to even bigger and better opportunities.

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