Associate Vice President of Enrollment Management
Associate Vice President of Enrollment Management
Recognizing that students are the primary reason that Northampton Community College exists, we seek to provide excellent, accessible and comprehensive learning experiences in partnership with the dynamic, diverse communities we serve.
~Northampton Community College Mission
Since its establishment in 1967, Northampton Community College has continued to offer a breadth of academic, workforce training and personal enrichment programs to help individuals succeed and thrive. The college attracts students, not just locally, but from 53 counties, 48 countries and 23 states. In an area that is home to eight other higher education institutions, NCC is the Lehigh Valley's largest and most diverse college with nearly 30,000 total students and over 110 degree and certificate programs. And it is the only community college in Pennsylvania to offer on campus living with accommodations for up to 600 students.
Today, NCC is strategically positioned to provide students with the education that they need in order to enter the workforce or to continue their studies. In fact, NCC graduates go on to attend some of the top colleges and universities in the nation ranging from Harvard, Columbia, Swarthmore, NYU, and Smith to Lehigh, Temple, and Lafayette among others. With more than 60 student clubs and organizations, a vibrant arts and theater programs, a very competitive NJCAA Division III athletic program and a robust study abroad program, NCC today is a thriving college. Its $65 million endowment, one of the largest in the country for community colleges, helps fuel scholarships for those most in need to earn their degree.
NCC is one of the largest employers in the Lehigh Valley. Its three campuses attract a student body that is diverse in terms of age, ethnicity, income, and academic interest. Northampton Community College seeks an Associate Vice President of Enrollment Management who will skillfully lead offices focused on outreach and enrollment of new and continuing students highlighting a student-centered orientation and strengthening processes and efficiencies.
Northampton Community College seeks an engaging and dynamic Associate Vice President of Enrollment Management. Overseeing a newly envisioned division which includes the departments of Admissions, Financial Aid, Records and Registration, and Bursar, the Associate Vice President of Enrollment Management (AVPEM) will provide innovative and strategic leadership in identifying and achieving overall enrollment goals. The AVPEM will be a key partner in advancing the mission of the college. In this inaugural position, the successful candidate will have an inspirational leadership style that fosters collaboration, as well as the technical knowledge of all theories, concepts, and practices associated with college recruitment.
Reporting to the Vice President of Student Affairs and Enrollment and serving as a member of the President’s Cabinet, the associate vice president will collaborate with other senior administrators in strategic planning across the institution and initiate priorities for enrollment at all levels of academic programs. The AVPEM will have a demonstrated ability to encourage, model, embrace, and incorporate diverse thoughts and perspectives of individuals of various backgrounds to foster an all-inclusive environment.
Responsibilities and Priorities
The expectations for the Associate Vice President require that the successful candidate possess the ability and experience to accomplish the following responsibilities and priorities:
- Develop and implement a comprehensive strategic enrollment management plan featuring innovative initiatives to optimize recruitment and retention efforts across a wide variety of student populations.
- Coordinate and lead the work of the Enrollment departments (Admissions, Financial Aid, Records and Registration, and Bursar) in support of institutional enrollment goals.
- Facilitate communication and cooperation within and among the Enrollment departments and other administrative and academic units of the institution.
- Develop and monitor department budgets; plan strategically and analyze effectively with budgeting, financial, and business acumen.
- Work collaboratively with each academic school to monitor, develop strategies, and ensure that institutional enrollment goals are met while considering needs of both new and continuing students.
- Oversee enrollment and recruitment data reporting to support sound enrollment decision making.
- Work closely with the Monroe and Fowler Campuses, Academic Affairs, Academic Advising, Housing and Residence Life, Athletics and IT personnel in all matters related to recruitment efforts.
- Demonstrate proficiency using student functionalities of ERP systems (Workday, Banner, Colleague, and People-Soft), and CRM systems.
- Foster collaboration among department staff and staff in all areas of the College to articulate opportunities to prospective students and families.
- Partner with the Executive Director of Marketing & Communications to develop robust and consistent branding and messaging. Manage marketing strategies for enrollment departments to leverage programs to attract, enroll, and retain students.
- Understand the leveraging of institutional programs in structuring financial aid awarding; provide guidance regarding financial aid policies, procedures and compliance including knowledge of federal and state financial aid program regulations.
- Oversee all aspects of the bursar and registrar offices including the management of student records and student accounts.
- Serve as an advocate and mentor for staff; build an efficient and cohesive departmental culture that serves students well; cross train, unify, and empower an interdepartmental team to provide the highest levels of customer service and student-focused efforts.
- Possess an appreciation of and a commitment to working across multiple campuses to recruit students to a complex institution.
- Approach student recruitment and retention in a holistic way; understand and identify emerging markets in order to attract a talented and diverse student body which includes traditional undergraduates, adult learners, dual enrollment students, and online learners; demonstrate experience and enjoyment in interacting with different populations and a breadth of academic programs.
- Possess experience in the recruitment of military service members, as well as the willingness to embrace the unique qualities that they bring to an institution.
Qualifications, Abilities and Characteristics
The Associate Vice President will be a competent and experienced professional who embraces a team environment and works with colleagues in a spirit of partnership and transparency. Candidates for this position should possess a minimum of five to seven years of experience leading a comprehensive enrollment management function within higher education as well as an earned bachelor’s degree; (an advanced degree is strongly preferred). In addition, the Associate Vice President should exhibit the following personal and professional qualities and characteristics:
· Proven record of enrollment success and demonstrated ability to develop and implement innovative enrollment strategies and initiatives; experience with strategic enrollment management planning and implementation.
· Demonstrated ability to make data-informed decisions and drive results.
· Strong leadership and management skills with superior ability to collaborate purposefully and effectively with faculty, staff, students and other constituencies in positive and inclusive ways.
· Strong customer-focused, student-focused orientation and analytical skills.
· Demonstrated ability and proven experience in the areas of research and analytics; ability to understand the modern use of information technology to enhance operations and service delivery.
· Extensive knowledge of current issues, trends, and best practices in the area of enrollment management.
· Knowledge and understanding of FERPA and other federal and state privacy laws/mandates.
· Ability to balance operational efforts while contributing to the institution's long-term strategic vision.
· Proven experience recruiting a diverse student body, as well as a commitment to a student success agenda and ability to work effectively with an ethnically and culturally diverse campus culture; supportive of the mission and vision of Northampton Community College.
· Excellent oral, written, and interpersonal skills as well as the ability to think critically, strategically and analytically.
· Ability to understand the issues and navigate the complexities of a unionized environment.
· Passion for serving students, a dedication to personalized customer service, and a deep commitment to the institution and its mission.
· Willingness to lead change through relational means, coupled with the patience to guide staff and stakeholders at all levels in the implementation of innovative strategies and initiatives.
Northampton Community College
Northampton Community College (NCC) has been an innovative pioneer of educational access since its founding in 1967. The strong foundation set by the 846 original students and 20-member professional staff has blossomed into a premier leader in higher education and community development. Not only was NCC one of the first community colleges in the country to establish a foundation to provide financial support to students and faculty in need, but it was the first community college in Pennsylvania to offer on-campus housing options.
Throughout its history, NCC has consistently worked to broaden its impact in Northampton and Monroe Counties and the broader Lehigh Valley region. Each of the campuses has experienced tremendous facility investment since its founding. In 1992, a former garment factory in Tannersville, Pennsylvania was converted into The Monroe Center, paving the way for the eventual creation of an expansive state of the art campus in 2014. In 2005, the college’s Fowler Family Southside Center was created on the site of the former Bethlehem Steel Corporation world headquarters. The facility now serves the area as a major community learning and service center.
Today, NCC maintains one of the largest scholarship programs in Pennsylvania, the most diverse student body in the region, an expansive network of 40,000+ alumni, and has been twice named a “Leader College” in national student success through the “Achieving the Dream” Initiative. NCC is among the “Top 10 tech savvy community colleges” in the country and is among the first four colleges and universities (and the only community college) awarded a “100,000 Strong in the Americas” grant by the U.S. Department of State.
The college is a national leader when it comes to environmental sustainability. In fact, NCC was the only college in America to receive a Green Power Leadership Award from the Environmental Protection Agency in 2019, joining the ranks of Google, Bank of America, Equinix, Intel and Johnson & Johnson who also received awards. As one of the largest community college consumers of green power in the nation, NCC’s Monroe campus is a U.S. Department of Education Green Ribbon School in recognition of its stewardship of the environment and leadership in environmental education.
Academics & Student Life
Northampton Community College features over 100 majors, with popular options in General Studies, Criminal Justice, Liberal Arts, Business Administration, Early Childhood Education. An early adopter of online learning modalities, NCC has operated 31 academic programs and over 240 courses entirely online for more than 20 years. In fact, the scope and diversity of NCC’s academic portfolio is a significant source of pride and institutional differentiation among its peers. The college is accredited by the Middle States Association of Colleges and Schools and approved by the Pennsylvania Department of Education to grant the Associate in Arts, Associate in Science, and Associate in Applied Science degrees. NCC offers more than 110 degree and or certificate programs and more than 2,500 noncredit classes. In addition, thanks to exciting partnerships with East Stroudsburg University and Bloomsburg University, NCC graduates can earn a bachelor's degree in several fields on Northampton's Bethlehem Campus.
The college’s faculty members are truly top notch, (NCC is home to 3 Pennsylvania professors of the year…not just for community colleges but all colleges) and most have real world experience in the field they are teaching, which students highly value.
NCC maintains a strong track record of providing outstanding support services for its students. Through dedicated individuals in its Counseling Services, Advising, Career Services, Disability Services and Library areas, NCC offers students an unparallel education and a support system. The Center for Innovation & Entrepreneurship (CIE) includes creativity spaces, classes, resources, and a Fab Lab for individuals to design, build and learn. Campus life at NCC is vibrant, with 60+ student organizations, multiple popular on-campus dining options, and nine different men’s and women’s National Junior College Athletic Association (NJCAA) teams that compete in the Eastern Pennsylvania Athletic Conference.
As one of the leading community colleges in the nation, Northampton Community College will:
- Promote the highest level of student success in achieving academic, personal and professional goals
- Provide state-of-the-art education and training in every community we serve
- Be the college of choice for innovative programming
- Encourage every member of our community to have a lifelong connection to the college
We believe that learning thrives when there is a sense of curiosity and excitement about the world in which we live. As such, we value:
●Excellence - Quality in the educational and training experiences that we provide, which is based on our dedication to teaching and learning ●Innovation - Creative problem solving, responsiveness, entrepreneurship and our ability to adapt quickly to a changing world ●Sustainability - Commitment to the long-term health of the institution, the community, the economy and the environment ●Accountability - Institutional and individual responsibility for our actions, growth and development ●Integrity - Academic and personal honesty, fairness, ethical conduct and respect for others in our learning and working environments ●Engagement - Involvement in and collaboration with the college, local and global communities
NCC has a comprehensive Strategic Plan that aligns with the college's mission and moves the college forward with a focus on continuous improvement. The plan has six Strategic Focus Areas (SFAs) with initiatives underway in each area to aid in achieving our goals.
Commitment to Diversity
Northampton Community College is a college fiercely committed to addressing issues of diversity, equity, and inclusion. As a “college of the community,” NCC aspires to provide an environment where all our students, faculty, and staff can be honored and celebrated for being authentically themselves with all the rich diversity that brings. As the most diverse campus in the region, diversity, equity and inclusion (DEI) permeates all aspects of life and work at NCC. In October of 2020, NCC developed a comprehensive DEI strategic plan that outlines how the college intends to:
- Provide equitable opportunity and access to education.
- Recruit and retain a diverse student body, faculty and staff.
- Promote a campus climate where respect for and appreciation of differences are priorities, and where individuals thrive without prejudice or bigotry.
- Integrate multicultural perspectives throughout the curricula.
- Analyze the diverse needs of our constituents and ensure that our services, organizational structures and institutional priorities address them.
Northampton Community College’s campuses are located in a scenic region of Eastern Pennsylvania where the high quality of life and idyllic landscapes are simply ideal, complete with dozens of small towns and picturesque boroughs. There are plenty of activities to enjoy, from hiking, shopping in local boutiques, farmers markets, or enjoying any of the more than 20 wineries in the Pennsylvania Wine Land. The region features award-winning public and private schools, including the only public school on the East Coast that features the acclaimed Waldorf education method.
Set against the backdrop of the rolling hills and located on 208 acres in suburban Lehigh Valley, the NCC Bethlehem Campus includes the school's main administrative buildings and student residence halls, along with a theater, athletics center, and student operated restaurant. Bethlehem’s campus is ideally located near prominent businesses and organizations in Bethlehem and is close to Allentown, Philadelphia, and New York City. Although campus is near the hustle and bustle of town, the Bethlehem campus is spacious enough to allow a distraction-free environment.
Bethlehem, a city of approximately 75,000 residents rose to national prominence during the industrial revolution as the home of the Bethlehem Steel Corporation (founded in 1857), and is itself experiencing a cultural and industrial renaissance that reflects this historic character. In addition to NCC, Bethlehem is home to both Lehigh University and Moravian College. Bethlehem is 1.5 hours from New York, City, NY and only one hour from Philadelphia, PA.
With a wealth of student support services and robust student life programming opportunities, NCC Monroe provides an immersive college experience in the heart of the Poconos. NCC Monroe offers a small campus feel and student-centered educational experience with a high-level of personalized instruction and interaction with faculty. One in six graduates of Monroe County's public schools start their college education here and approximately 500 high school students take advantage of our Dual Enrollment program annually.
Located in South Bethlehem, the Fowler Center offers a space for its community to engage in classes, embark on professional development, and explore lifelong learning initiatives. Home to the Center for Innovation and Entrepreneurship (CIE), this facility allows local business owners and inventors to jumpstart their ideas and launch their businesses. Offering GED classes, children’s programs, adult literacy courses, and more, the Fowler Center truly is a space for the whole community to come together and grow.
NCC’s Virtual Campus
With over 31 program options and 240+ courses that can be completed 100% online, students will find dedicated and experienced faculty and staff who are committed to student success. Students have access to all of NCC's on-campus resources and facilities including: Academic Advising & Coaching, Career Services, Tutoring, Counseling and the Library.
For more information about Northampton Community College, please visit: https://www.northampton.edu/ .
Applications, nominations, and inquiries for the position of Associate Vice President for Enrollment Management should be directed to Napier Executive Search. To arrange for a confidential conversation, please contact Laura Robinson ([email protected]) or Thom Golden ([email protected]) or Mary Napier ([email protected]).
To apply, submit to [email protected] the following: 1) a detailed letter of interest, 2) an up-to-date resume, 3) contact information for three professional references; and 4) a statement (containing approximately 500 words), specifically describing the contributions you have made to foster a culture of equity and inclusion in your work or community life (contributions may include, but not be limited to, past work experience, past research activities, mentoring activities, community service, committee service, recruitment/retention activities, and/or teaching techniques as applicable). Please include how you might apply these past experiences to advance the concepts within NCC's diversity statement.
For assurance of best consideration, plan to submit all application materials by email on or before May 9. Applications will be reviewed until the position is filled. All applications and nominations will be considered confidential, and notice will be given prior to contacting references.
Northampton Community College values diversity and seeks talented students, faculty, and staff from diverse backgrounds. The college does not discriminate on the basis of race, color, sex, sexual orientation, religion, national or ethnic origin, age, disability, or status as a disabled or Vietnam Era veteran in its activities, programs, or employment practices.