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Student Information Technology Services (SITS) Student Assistant

Employer
University of West Georgia
Location
UWG Recruiting Location

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Job Details

Job Title: Student Information Technology Services (SITS) Student Assistant
Location: UWG Recruiting Location
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 225956
About Us

Welcome to one of the most dynamic universities in the nation.

Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 13,400 students and 85+ programs, we've come a long way since then. Today, we're a regional powerhouse with locations in Carrollton, Douglasville, and Newnan, Georgia, making a difference in the lives of our students, our neighbors, and the world. The one thing that's never changed: Amazing things happen when you Go West.

Becoming UWG
Becoming is about what we grow to be. UWG is positioning for Success in the 21st Century, introducing Strategic Priorities to help shape a comprehensive blueprint for our university. Relevance, Competitiveness and Placemaking serve as the pillars for the future of the institution. Learn more at https://www.westga.edu/becominguwg/index.php.

UWG Commitment Statement
Dedicating ourselves to the curation of a first-choice university.

Job Summary

SITS Technicians and Front Desk Receiptionsits assist with handling and processing issues with electronic equipment for the University of West Georgia campus. This position will require a technician for assisting with handling the ticketing system that processes work on electronic equipment for repairs along with a front desk receptionist who will assist with processing and maintaining the ticketing system so that orders are processed in an organized and timely manner.

Required Qualifications

Must have been a University of West Georgia student for the previous spring semester or will be an incoming student for the upcoming fall semester and maintain at least a 2.0 cumulative grade-point average unless otherwise noted/indicated by the hiring department.

Preferred Qualifications

GPA above 2.5

Knowledge, Skills, & Abilities

"Must possess the ability to work on your own initiative as well as being a team member.

Can document the software and hardware problems associated with 12,000+ students’ personal computers and other peripherals.

Assist in installation of new and/or existing applications and document software issues that occur.

Inform users about status of their tickets"

Must be able to lift 30 lbs.

Other Information

"The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, codified at 20 USC 1092 (f) as a part of the Higher Education Act of 1965, is a federal law that requires colleges and universities to disclose certain timely and annual information about campus crime and security policies.

It is always the policy of the University of West Georgia Police Department to provide to the public an annual campus security report and comply with the federal law known as the Clery Act."

SITS SAs will get hands on experience with a customer service environment, learn more about how to handle and process issues with technical equipment such as laptops and learn valuable communication and organization skills by working with the public and the SITS ticketing system and also teamwork and collaboration.

Student Learning Outcomes:

Critical Thinking, Oral and Written Communication, Teamwork/Collaboration, Digital Technology, Leadership, Professionalism/Work Ethic

Company

The University of West Georgia is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. UWG enrolls more than 10,600 students, including an active international student population from more than 80 countries.university_of_west_georgia1.jpg

The university takes its mission of "Educational Excellence in a Personal Environment" seriously and is nationally recognized for the access to research opportunities and technology it provides to undergraduates. It has been named a Best Southeastern College by the Princeton Review for five years in a row and one of America's Best Value Colleges for 2007 and 2008.

university_of_west_georgia2.jpgUWG currently offers 109 programs of study, including 56 bachelor's and 40 master's and specialist degrees, two doctorates and 11 certificates, as well as Georgia's only Honors College. A third doctoral degree and a new master's degree have been approved by the University System of Georgia Board of Regents. The Ed.D. in Professional Counseling and Supervision will begin in the summer of 2009, and a Masters in Arts in Criminology will begin in Fall 2008. Gifted high-school-age students can earn high school and college credit through the Advanced Academy of Georgia, one of only 15 U.S. residential college-early-entrance programs.university_of_west_georgia3.jpg

The Graduate School has one of the highest percentages of students enrolled in graduate classes in the University System. Undergraduates have nationally acclaimed access to research opportunities, and instruction is enhanced by faculty member research that is supported by more than $2.2 million in grants.

Only 50 miles west of Atlanta, Georgia, UWG offers a complete college experience featuring residence hall living, intercollegiate athletics and more than 100 student organizations on a beautiful, wooded 375-acre campus.

 

 

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