Position Information
Location:
Highland Campus
Hours:
40 hours/weekIncludes evenings and weekends.
Salary:
Specialist 6/118 ($33,316.00 - $47,593.00)
FLSA Status:
Non-Exempt
Reports To:
Director, Adult Education Program
Criminal Background Check:
Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
General Statement of Job

To support Distance Learning instructors and students and AE Enrollment.Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

Develops and provides information to the public, students, and faculty regarding Distance Learning (DL) programs, services and technologies; updates and maintains information through the use of the DL help line, email, website, social media outreach, etc.

Serves as liaison for DL faculty, staff, and students seeking access to college support services.

Develops, maintains, and evaluates DL support services and acts as first point of contact for DL support services.

Develops and maintains databases, online forms, web resources, and other electronic modes of information; maintains and updates websites.

Assists with the organization, preparation, and implementation of enrollment events (application, assessment, and registration).

Works with Austin Community College (ACC) AE Admissions desks, AE staff and faculty, ACC at large, ACC AE partners, and the community to disseminate accurate information about AE DL and enrollment.

Assists with training of AE Staff and Faculty, including Admissions staff, to make sure enrollment processes are implemented correctly.

Administers pre- and post- assessments (progress testing) required for grant compliance. Assists assessors as needed.

Assists in the development, production, and evaluation of support materials for DL students in collaboration with departments providing distributed learning delivery technologies, including online course delivery, and streaming media.

Assists with the development of marketing activities and promotional materials for DL activities and courses and represents AE at College and community events.

Additional Job Specific Duties

Uses Salesforce to research and helps trouble-shoot student application issues. Uses Excel, Google Sheets, and other tools to perform basic data analysis and visualization of data.KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Effective recruitment and retention methodologies. Digital Literacy. Assessment techniques and practices. Email and webpage structure. Current Distance Learning technologies and best practices. Instructional technology system development and implementation principles.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Accountable for inventory/property management. Effectively using interpersonal and communications skills. Effectively using organizational and planning skills, including attention to detail and follow-through. Developing and maintaining websites. Maintaining an established work schedule. Establishing and maintaining effective working relationships. Assessing and prioritizing multiple tasks, projects, and demands. Maintaining confidentiality of work-related information and materials. Working and interacting in a collaborative manner with diverse groups of people.Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software. Use website development software. Use web-ex or other video conferencing software. Use social media. Use learning management systems. Use Salesforce or other CRM.
Use Constant Contact or other Email Outreach program.Required Work Experience

One year related work experience.

Required Education

Bachelor's degree.

Four years of related work experience may substitute for this education requirement. Applicants who substitute work experience to meet the education requirement must use additional related work experience to meet the years of "Required Work Experience" for this position. Please note that the college reserves the right to amend these terms of substitution at any time.

Special RequirementsLicenses/Certifications; Other

Reliable transportation for local area travel. Physical Requirements

Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 10 pounds.Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.