Assistant Dean of Admission/Admission Counselor

Job description

Job Category:


Position Title:

Assistant Dean of Admission/Admission Counselor

Full Time/Part Time:

Full Time


Admission and Financial Aid





Participates in a team oriented working environment through all phases of the recruitment and selection process — travel, application review, information sessions and interviewing —and communicates with prospective students, families, counselors, and alumni in an assigned geographic territory. The position includes a full share of travel by various modes of transportation in a variety of locations.

The position will have the following responsibilities and accountabilities:
- Accountable for actively recruiting students electronically and in person through effective communication consistent with Colgate’s mission.
- Accountable to provide outstanding customer service both on campus and in assigned travel regions.
- Accountable for building strong and positive relationships with constituent populations.
- Accountable to effectively review applications with objectivity and be able to demonstrate independent judgment and decision making in the process.
- Accountable for familiarity with and compliance to NCAA recruiting rules.
- Ability to respond to supervisor feedback.
- Accountable for personal growth and advancement of relevant admissions, analytical, process and general professional skills and behaviors.
- Perform other duties and projects as assigned. May include work with Colgate student volunteer programs.



Admission Strategy



Demonstrated ability to contribute to various admission policies and procedures based on learning and experiences.



Communication Skill



Demonstrated ability to build relationships and communicate (both electronic and in person) with potential applicants and constituents (families, high school personnel) which may include underrepresented populations, urban populations and first-generation college students. High quality communication skills include dynamic public speaking skills as well as interview skills and strong writing skills. Ability to answer complex and at time difficult questions on the spot in public situations.



Communication Strategy



Demonstrated ability to contribute to communication efforts and messaging through direct experiences and learning.



Customer Service



Demonstrated ability to connect and build relationships with prospective students and families, high school personnel and other constituents while providing a high level of customer service. Must be able to provide high level customer service even in cases of sensitive and confidential information.



Data Analysis



Demonstrated ability to interpret data to make informed decisions regarding travel planning, application review and overall regional management. Must possess basic math and computation abilities.






Demonstrated ability to build applicant pools in assigned region(s) and execute travel with a high level of energy and enthusiasm. Demonstrated ability to make decisions with little to no supervision while traveling. Demonstrated ability to use independent judgment in situations that may arise. Demonstrated ability to synthesize data, internalize institutional priorities and institutional resources to develop travel plan in assigned travel regions which may include but not limited to high school visits, college fairs, evening programs.






Demonstrated ability to access and navigate appropriate technology systems used in admissions. Ability to enhance and improve proficiency in admission technology tools.



Personal Accountability for Results



Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.



Effective Communication



Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.



Problem Solving and Decision Making



Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.



Change Management



Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.



Leadership and Teamwork



Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.



Creativity and Innovation



Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.



Diversity and Inclusion



Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.






Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.


Professional Experience/ Qualifications:


- Must be capable of working collegially with a diverse group of students, faculty, staff, and visitors on a daily basis.
- Excellent oral and written communication skills and a high comfort level with public speaking before large groups is required, and an ability to effectively engage audiences through dynamic oral presentations is essential.
- Demonstrated understanding of the liberal arts and ability to communicate the value of a liberal arts education to students and other outside constituents.
- Demonstrated ability to manage confidential information pertaining to application review and other admission initiatives.
- Passport eligibility is required.
- Must be able to travel 50% annually.


Preferred Qualifications:


- Volunteer or employment experience in selective admissions preferred, as is prior experience working with diverse student populations.
- Fluency in a second language is helpful.




A Bachelor’s degree is required.




A current valid driver’s license, in accordance with the University’s Driver Safety and Motor Vehicle Use Policy is required.


Physical Requirements:


Required to work on campus.


Other Information:


Colgate has a diverse student, faculty, staff, and alumni population representing a variety of races, gender identities, social economic status, sexual orientations, languages, national origins, etc. Our Diversity, Equity & Inclusion Plan presents a framework for continuing the creation of an inclusive campus and engaging the Colgate community in this effort in the years ahead. Please describe how you would connect and work with a diverse community.

You can upload the statement under the Diversity Statement document heading.


Requisition Number:




Work Schedule:


Weekdays, with occasional weekends.


Job Open Date:


Open Until Filled:


EEO Statement:


It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.


Clery Act:


The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at [email protected]. You may also access the report from the Campus Safety web page at:





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Job No:
Posted: 4/10/2021
Application Due: 7/9/2021
Work Type: Full Time