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Building Service Worker

Employer
Case Western Reserve University
Location
Case Main Campus

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title: Building Service Worker
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 8769
Job Description POSITION OBJECTIVE

Custodial Services strives to provide high quality, customer service-oriented cleaning services to the university community. Building Service Workers provide routine and special cleaning services in campus buildings and residence halls, including restrooms, bathrooms, offices, classrooms, laboratories, and public areas. The nature and frequency of cleaning is performed according to Custodial Services' Quality Control Program.

ESSENTIAL FUNCTIONS

    Dust all flat and vertical surfaces and windowsills daily. Dust all surfaces including desks, tables, chairs, file cabinets, windowsills, bookshelves, bookcases, walls, blinds, vent and radiator grills, ceilings, and light fixtures. (20%)In restrooms, clean and disinfect sinks, toilets, clean mirrors, mop bathroom floors daily, and do showers, complete cleaning, twice weekly. Disinfect shower curtain. Police shower daily. Clean drinking fountains and emergency eyewashes, etc. Replenish all restroom supplies such as toilet paper, paper towels and soap; Request supplies in reasonable quantities, to avoid shortages and overstocking. Turn in vending funds. Clean interior glass and all types of furniture. (15%)Spot clean walls, doors, partitions, switch plates, etc. Sweep, dust mop, wet mop, wax and spray buff floors. Vacuum, spot clean, and shampoo carpeting. Clean and replenish chalkboard, trays and erasers. (10%)According to the assigned schedule: Shampoo furniture as needed. Clean washing machines, dryers, and common spaces in residential facilities daily, empty wastebaskets and recycling containers per procedures. Carry trash outside to pick-up locations. (10%)Clean Venetian blinds, HVAC grills, handrails, elevator interiors and tracks, etc. Clean light lenses. (10%)Assist in the coordination of an appropriate level of supplies to assigned buildings avoiding shortages, overstocking, and emergency orders. (10%)Communicate daily with supervisor to report achievements, progress, and problems. Actively seek out and suggest improvements to operations. During the course of the daily work shift, report any quality control issues or problems identified in the building to the supervisor, and if possible, make appropriate recommendations to solve the matter. Recognize when assistance, training, and direction are needed so that work objectives are accomplished in a safe, complete, efficient, and timely manner. Alert the supervisor to these situations and assist as needed. Turn off lights in unoccupied rooms, lock doors, in all rooms except classrooms, and secure all windows. (15%)
NONESSENTIAL FUNCTIONS

Keep assigned custodial closets clean and neat. Keep track of all equipment assigned to building. Ensure that equipment is maintained in proper condition, and promptly turn equipment in for repair when needed. Assist co-workers in other areas and buildings when necessary; assist security and maintenance staff during emergencies. Within assigned buildings, ensure that the university's recycling programs are carried out. Identify areas where building occupants are not properly recycling and report it to the supervisor. Ensure that all university safety procedures are followed within the cleaning group Follow university safety procedures; use appropriate safety gear; use caution when mixing chemicals and operating electrical equipment; immediately report any accidents and injuries to supervisor. Be responsible for keys’ turn in key ring after shift. Identify and promptly report problems requiring Security or Maintenance assistance to supervisor. Cooperate with Security at all times and assist as needed in emergencies. Shovel snow from building entrances and steps in emergencies. Duties not restricted to those mentioned. May be assigned other duties as required. (10%)

CONTACTS

Department: Daily contact with colleagues to maintain workflow.

University: Occasional contact with staff outside of Student Affairs to exchange information.

External: Limited or no contact with outside customers to exchange information.

Students: Daily contact with students at all levels to exchange information.

SUPERVISORY RESPONSIBILITY

This position has no permanently assigned staff.

QUALIFICATIONS

Experience: 3 years of experience required.

Education: High school education required.

REQUIRED SKILLS

    Must be able to read and follow instructionsMust be familiar with the proper use of cleaning tools, supplies and safety equipmentMust be able to work both independently and as part of a team.Ability to meet consistent attendance.Ability to interact with colleagues, supervisors, and customer face to face.
WORKING CONDITIONS

Must be able to lift and carry up to 50 pounds; engage in frequent walking, standing, bending, stretching, and stair climbing; and operate power equipment such as high speed buffers. Must be able to pass required physical examination. The working environment may have occasional exposure to potential biological hazards. Typical shifts are 8 a.m. to 4 p.m., 5 p.m. to 1 a.m. or 10 p.m. to 6 a.m. or assigned shift. Overtime and emergency hours may be required. The university is a non-smoking environment.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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Organization

Working at Case Western Reserve University

Case Western Reserve University is among the nation's leading research institutions. Founded in 1826 and shaped by the unique merger of the Case Institute of Technology and Western Reserve University, Case Western Reserve is distinguished by its strengths in educationresearch, service and experiential learning. Located in Cleveland's University Circle, we offer nationally recognized programs in the arts and sciencesdental medicineengineeringlawmanagementmedicinenursing and social sciences.

Student enrollment exceeds 9,800 students, forty percent of whom are undergraduatesFacultyand students hail from more than 90 countries, with academic interests that reach every region of the world. Case Western Reserve, with the support of individuals, corporations and foundations, aids nearly 100 designated research centers.

As a service-oriented institution dedicated to civic leadership, Case Western Reserve seeks individually and collectively to prepare our students to improve the human condition and to direct the benefits of discovery toward a better society. This effort is not limited to the university's classrooms, laboratories, librariesresidence halls and athletic fields, but includes partnerships with many other institutions. We build these partnerships believing that our ability to improve the human condition should begin in our own community.

Case Western Reserve University remains Ohio's top-ranked school among the nation's premier national universities, as ranked by U.S. News & World Report and is the only Ohio institution ranked in the top 50 nationally. We promote a culture of inquiry marked by rigor, creativity, curiosity, innovation, respect, sensitivity and open communication of ideas.

The university supports interdisciplinary partnerships in education and research with numerous faculty holding joint appointments in more than one Case Western Reserve school or department, as well as at neighboring institutions. These relationships launched many of the unique pairings of science, business and liberal arts into the centers and programs that enhance the undergraduate and graduate experience at the university. Our dual degree programs enrich the educational experience for those students who choose to balance the technical requirements of engineering or the sciences with a strong interest in the humanities.

With more than $375 million in research funding annually, the university attracts outstanding undergraduate and graduate students along with renowned faculty whose research has made significant contributions to the way we live and work. Case Western Reserve counts 15 Nobel laureates among our alumni and current and former faculty, including the first American scientist to ever receive the prize.

Our students' experiences in cultural institutions, clinics, social service agencies and industry are not viewed as “extra-curricular,” but create the learning experience that defines a Case Western Reserve education. The university's service programs in the Cleveland Municipal School District have impacted more than 145,000 students with more than 43 signature programs. The university has launched more than 580 community partnerships on the local, national and international levels. Annually the university sponsors Case for Community Day, an event where hundreds of Case Western Reserve employees and students lend their time and talent to targeted community development projects in the Greater Cleveland area.

Our alumni number more than 110,000 and constitute a “who's who” of every profession. Alumni represent one of the university's strongest resources, playing a vital role in campus life through their work as advisors, mentors, friends and advocates.

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