Description:

Assistant or Associate Director, Identity & Access ManagementTechnology ServicesUniversity of Illinois at Urbana–Champaign

The Assistant/Associate Director, Identity and Access Management (IAM) is a proactive, collaborative, detail-oriented, problem-solving leader. This position will be a key leader in the University’s technology organization. Reporting to the Chief Privacy and Security Officer (CPSO), this role will be responsible for university-wide entitlement, authentication, authorization, governance and identity operations. This will be a high visibility role with responsibility over all IAM technology solutions across the university and partnerships with IAM functions throughout the University of Illinois System. The Assistant/Associate Director will be responsible for building and executing a transformational, modernization strategy that aligns with University’s goals and objectives. It will be critical to strategically leverage people, process, and technology from across the University of Illinois System to protect information assets and enable the organization. The ability to develop strong relationships across leadership will be a crucial factor in the selection of this individual.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit http://go.illinois.edu/EEO.

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Primary Position Function/Summary: Reporting to the Chief Privacy and Security Officer (CPSO), this position is responsible for university-wide entitlement, authentication, authorization, governance and identity operations. This is a high-visibility role with responsibility over all IAM technology solutions across the university and partnerships with IAM functions throughout the University of Illinois System. The Assistant/Associate Director is responsible for building and executing a transformational modernization strategy that aligns with University’s goals and objectives.

Major Duties and Responsibilities - Assistant Director:

Lead and direct Identity and Access Management (IAM) functions which enable, resource, and privilege the program:

• Implement, manage, and maintain work products, services, and offerings required to enable the identity and access management program and plan.
• Direct a team delivering services and value to the enterprise in the domain of Identity Access Management.
• Direct and manage IAM Architect function.
• Partner with and help lead IAM efforts across the University of Illinois System.
• Assist in strategic technology planning to achieve institutional goals, including the ability to communicate clearly with both technical and non-technical groups.
• Assist efforts across the organization to ensure roadmaps are current and executed on through strategic efforts and opportunistic situations.
• Drive agile efforts that ensure continual improvement in managing and enhancing owned capabilities through roadmap execution.
• Prioritize work based on return on investment, customer satisfaction, product performance, short/long term impact and overall strategic goals.
• Foster highly collaborative relationships with leaders and partners to set priorities and successfully drive the IAM strategy.
• Foster a culture that promotes collaboration, innovation and excellence in execution.

Projects, Programs & Governance

• Assist in overseeing strategic Identity platform projects in alignment with organizational goals while working with key stakeholders.
• Assist in leading IAM governance efforts.
• Represent IAM across university and system level governance groups.
• Assist in the development of Identity and other appropriate policy.

Assist in development, implementation, staffing, measurement, and maintenance of the identity program.

• Coordinate with peers and the Chief Privacy and Security Officer in the planning and execution of initiatives and activities.
• Assist in development of identity program operational metrics.
• Identify, communicate and deliver timely information to relevant internal and external stakeholders.
• Champion and represent the program.
• Develop brand recognition, dialogue, and understanding of the cybersecurity program and its offerings, challenges, and value amongst critical stakeholders.
• Measure and monitor cost, schedule, and performance against the strategic cybersecurity plan.
• Maintain a constructive, team-oriented and customer-focused attitude at all times and in all settings.
• Assist in development and maintain accurate, timely, budgeting, costing, and personnel allocation information.
• Assist in the recruitment and development of talent that will drive the organization to higher performance.
• Ensure excellent Customer Service throughout Privacy and Security.

Major Duties and Responsibilities - Associate Director:

Lead and direct Identity and Access Management (IAM) functions which enable, resource, and privilege the program:

• Implement, manage, and maintain work products, services, and offerings required to enable the identity and access management program and plan.
• Direct a team delivering services and value to the enterprise in the domain of Identity Access Management.
• Direct and manage IAM Architect function.
• Partner with and help lead IAM efforts across the University of Illinois System.
• Lead strategic technology planning to achieve institutional goals, including the ability to communicate clearly with both technical and non-technical groups.
• Lead efforts across the organization to ensure roadmaps are current and executed on through strategic efforts and opportunistic situations.
• Drive agile efforts that ensure continual improvement in managing and enhancing owned capabilities through roadmap execution.
• Prioritize work based on return on investment, customer satisfaction, product performance, short/long term impact and overall strategic goals.
• Foster highly collaborative relationships with leaders and partners to set priorities and successfully drive the IAM strategy.
• Foster a culture that promotes collaboration, innovation and excellence in execution.

Projects, Programs & Governance

• Lead strategic Identity platform projects in alignment with organizational goals while working with key stakeholders.
• Lead IAM governance efforts.
• Represent IAM across university and system level governance groups.
• Develop and manage Identity and other appropriate policy.

Manage in development, implementation, staffing, measurement, and maintenance of the identity program.

• Coordinate with peers and the Chief Privacy and Security Officer in the planning and execution of initiatives and activities.
• Develop and manage identity program operational metrics.
• Identify, communicate and deliver timely information to relevant internal and external stakeholders.
• Champion and represent the program.
• Develop brand recognition, dialogue, and understanding of the cybersecurity program and its offerings, challenges, and value amongst critical stakeholders.
• Measure and monitor cost, schedule, and performance against the strategic cybersecurity plan.
• Maintain a constructive, team-oriented and customer-focused attitude at all times and in all settings.
• Assist in development and maintain accurate, timely, budgeting, costing, and personnel allocation information.
• Recruit and develop talent that will drive the organization to higher performance.
• Ensure excellent Customer Service throughout Privacy and Security.

Required Qualifications - Assistant Director

• Bachelor's degree
• Experience can be concurrent:
  • Five years of progressively responsible experience in IT, IT administration, or risk management; including two years of Identity and Access Management-related experience.
  • Two years of experience working with customers.
  • One year of experience managing either direct or indirect reports, with proven ability to coordinate staff efforts producing timely deliverables with a high complexity and specific quality standards.
  • Experience participating in and contributing to diverse, cross-functional workgroups.

Required Qualifications - Associate Director

• Bachelor's degree
• Experience can be concurrent:
  • Seven years of progressively responsible experience in IT, IT administration, or risk management; including three years of Identity and Access Management-related experience.
  • Three years of experience working with customers.
  • Three years of experience in budget development, finance, and costing.
  • Three years of experience in identity, information technology, or cybersecurity planning, organization, and development.
  • One year or more of developing communications for non-technical and leadership audiences.
  • Three years or more of experience managing teams of direct reports, with proven ability to coordinate staff efforts producing timely deliverables with a high degree complexity and specific quality standards.
  • Experience participating in and contributing to diverse, cross-functional workgroups.

Preferred Qualifications

• Bachelor’s Degree or higher in Information Technology or a related field
• Master’s Degree in information technology or related; business administration, organizational development, training, communications, marketing, or any other related to the primary functions listed in this job description
• Three years or more in R1 higher educational and/or research environments. (Associate Director: Five years)
• Assistant Director: One year or more of developing communications for non-technical and leadership audiences.
• Experience with implementation of ITIL (version 3 or 4) functions
• Experience with process metrics and design
• Experience with customer success and service delivery
• Experience with project or project portfolio management
• Experience managing IAM, IT, cybersecurity security risk, privacy, cybersecurity operations, IT services, ITSM, service delivery
• Training in management or leadership practices and principles.
• ITIL v3 and/or ITIL v4 training and certification
• Have good standing with one or more of the following cybersecurity or risk certifications: CISSP, CISA, CISM, CRISC, SANS/GIAC

Knowledge, Skills, and Abilities:

Successful candidates will have:

• Ability to lead and enable a large talented, diverse, and cross-functional team.
• Demonstrated ability in effective communication and collaborating in a high performance team environment.
• Demonstrated commitment to customer service and customer success.
• Ability to prioritize between leading, managing, and doing such that strategic value and output are both maximized.
• Demonstrated ability to maintain high security/privacy controls when dealing with sensitive information.
• Knowledge of quality control principles
• Strong organizational, prioritization, and time management skills.
• Strong problem solving skills.
• Excellent negotiation, group facilitation, and team building skills.
• Knowledge of resource allocation and budgeting principles.
• Knowledge of ITIL principles and practices
• Knowledge of Security practices and principles.
• Knowledge of Privacy practices and principles
• Knowledge of Identity and Access Management practices and principles

Salary and Appointment Information

This position is a full-time Academic Professional position appointed on a 12-month service basis. The expected start date is as soon as possible after April 22, 2021. Salary is commensurate with qualifications and experience.

To Apply:

Applications must be received by April 22, 2021. Apply for this position using the "Apply for Position" button below. Please create your candidate profile at http://jobs.illinois.edu and upload in one file a letter of application and resume. The online application will require names and contact information for three professional references.

For further information about this position, contact Phil Stanton, Technology Services HR at prstanto@illinois.edu or 217-333-4222.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

College Name or Administrative Unit:Technology Services Category:2-Administrative Title:Assistant or Associate Director, Identity & Access Management - Technology Services (144079) Open Date:04/08/2021 Close Date:04/22/2021 Organization Name:Technology Services - CIO