Financial Aid Counselor (Student Services Professional II)

Job description



Financial Aid Counselor (Student Services Professional II)

Job No: 499499
Work Type: Staff
Location: Fresno
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Financial Aid Counselor
(Student Services Professional II)

Compensation and Benefits

Anticipated Hiring Salary Range: $4,304 per month
Full classification Salary Range: $4,304 - $6,120 per month

  • This is a full-time, probationary, exempt position.
  • Multiple positions may be filled from this recruitment.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Under general supervision, the Financial Aid Counselor will perform moderately complex professional financial aid work that typically requires the application of both knowledge and professional judgment in applying the principles, techniques, standards, guides and professional skills characteristic of the financial aid programs. Requires planning; interviewing and counseling techniques; judgment to recommend solutions to problems and changes in financial aid program procedures; and acting as spokesperson within the areas of expertise. Provide professional and technical support to the Financial Aid and Scholarships Office staff. Frequent direct contact with a multi-ethnic campus population of students, faculty, staff, parents, members of the community, and affiliated agencies. Maintain a thorough knowledge of the policies, procedures and regulations pertaining to financial aid programs. It also requires the use of professional judgment and the application of professional skills in a variety of situations.

Key Qualifications
  • Two or more years of professional experience in financial aid office strongly preferred
  • Working knowledge of the practices, procedures and activities of financial aid and scholarship programs
  • Thorough knowledge federal, state and institutional financial aid regulations, policies and procedures
  • High level of independent problem solving, active decision making, and judgement
  • Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of Fresno State


To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience
  • Equivalent to graduation from a four-year college or university preferably in a related field of study
  • Two years of professional experience in financial aid or related student service program
    • A Master's Degree in a job-related field may be substituted for one year of the professional experience



Deadline & Application Instructions

Applications received by March 31, 2021 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resume/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.



Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.



Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.


To apply, visit https://careers.fresnostate.edu/en-us/job/499499/financial-aid-counselor-student-services-professional-ii





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Job No:
Posted: 4/8/2021
Application Due: 4/8/2033
Work Type: Full Time
Salary: