Continuing Education Project Assistant

Location
Boca Raton
Posted
Apr 08, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution

Job location: Boca Raton


Employment Type: Full-time
Posted data: 2021-04-16
Req: REQ10041
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Position Summary:

The Department of eLearning at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to engaging communities underrepresented in higher education. Florida Atlantic University is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the diverse internal and external communities that it serves.

Florida Atlantic University is seeking a Continuing Education Project Assistant, Boca Raton, FL.

Florida Atlantic University’s Center for Online and Continuing Education (COCE) is seeking a Project Assistant to support the university's continuing education initiatives. The general duties for this position include assisting with the development and organization of continuing education programs and processes, contributing to efficient and accurate registration of continuing education students, providing administrative support, and other duties as assigned. Also responsible for assisting the Executive Director with the coordination of multiple Continuing Education (CE) projects/tasks.

FAU's Center for Online and Continuing Education (COCE) is a rapidly changing, high-paced, collaborative environment. Duties and work may change with little notice. Changes in the below duties are at the discretion of the supervisor.

Summary of Responsibilities include:

  • Provide information to the public about the universities continuing education programs.
  • Efficient and accurate registration of students.
  • Provide effective administration service for continuing education programs.
  • Provide premier customer service for troubleshooting.
  • Document and store files in a shared location.
  • Assist with file organization for continuing education.
  • Attend, take notes, and review information from meetings.
  • Assist customers with Learning Management System (LMS) inquires.
  • Provide front-end support for Customer Relationship Management (CRM) software.
  • Other duties as assigned.
  • Supervisor may change responsibilities, as needed.

Minimum Qualifications:

Bachelor's degree from an accredited institution in Management, Public Administration, Public Management, Business, or related and at least one year of clerical experience required.

Demonstrated excellence in customer service.

Excellent skills in all Microsoft products.

Proficient in using pivot tables and data reporting.

Excellent communication and organizational skills.

Excellent research, writing and proofreading skills.

Outstanding time management skills.

Ability to quickly adapt and accurately respond to changing priorities.

Must have reliable transportation to FAU’s campuses.

Preferred Skills:

Knowledge of university operations.

Knowledge of business analytical tools.

Microsoft 365 certified.

Excellent use of Google Drive products.

Knowledge of the Canvas Learning Management System.

Knowledge of Customer Relationship Manager (CRM).

Continuing education coordination experience.

Knowledge of office administration and registration operations.

Salary:

$16.00 - $20.00 per hour

College or Department:

eLearning

Location:

Boca Raton

Work Days and Hours:

Monday – Friday, 8 a.m. – 5 p.m.

Application Deadline:

2021-04-25-07:00

Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.

This recruitment has been reopened; all previous applicants are still under consideration and need not reapply. This position may close without prior notice.