Associate Director, Student Communications

Job description

Associate Director, Student Communications

Date Posted: 04/07/2021
Req ID: 2824
Faculty/Division: Faculty of Arts & Science
Department: ARTSC: Ofc of the Dean
Campus: St. George (Downtown Toronto)


About us:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:
The Office of Communications & Public Affairs develops communication plans and strategies to support the strategic goals of the Faculty of Arts & Science. Amazing things happen here every day and we love to tell the stories about the strengths and achievements of our community. We promote the Faculty’s reputation and support internal communications via internal andexternal media. Our areas of focus include news and media relations, marketing and design, digital content management and communications planning and output that responds to the needs of our diverse audiences including students, faculty, staff, alumni and donors. Communications leadership and support is also provided for initiatives arising out of the various administrative units within the Dean’s Office.

Reporting to the Director, Student Communications, the Associate Director, Student Communications is a key member of the Office of Communications and Public Affairs in the Faculty of Arts and Science. Working closely with the Director, the incumbent is responsible for developing and implementing comprehensive and targeted marketing and communication strategies for Faculty of Arts and Science current and future students.

Your responsibilities will include:

  • Developing a comprehensive and integrated marketing strategy
  • Developing and implementing marketing plans to promote programs, events and/or initiatives that support strategic objectives
  • Developing and implementing marketing plans to support business development and revenue-generating strategies and/or activities
  • Developing a digital media plan that supports marketing/communications strategy
  • Advising on best practices and strategies to maximize digital communication initiatives
  • Analyzing complex statistical reports on performance indicators to supportdecision making
  • Planning and overseeing the implementation of an evaluation framework for assigned projects
  • Directing the activities of a group of staff-appointed employees all performing a similar function

Essential Qualifications:

  • Bachelor's Degree in a related field such as Communications, Journalism, English, and/or acceptable combination of equivalent experience.
  • Minimum five years recent and related experience in communications and marketing
  • Experience writing and drafting marketing and communications plans and materials, digital, social, online and print, in a busy, fast-paced, deadline oriented environment
  • Demonstrated experience with project planning and management, design, development and production, coordination of online, social and print marketing materials
  • Experience with researching target markets and related data collection and analysis, preparation and presentation of reports and recommendations for inclusion in strategic documents
  • Experience working in a highly complex organization with multi-stakeholders
  • Demonstrated experience supervising staff preferably in a unionized environment
  • Excellent written and verbal communication skills, organizational skills, and problem-solving skills required
  • Strong project management skills applicable to print, web, and video production
  • Excellent presentation skills with experience in training and presenting to a widevariety of stakeholders at all levels
  • Advanced MS Office skills (Word, Excel, PowerPoint, Outlook)
  • Advanced design software skills (Adobe, InDesign, Photoshop, Illustrator)
  • Advanced skills designing web and social media (Wordpress, Drupal, CSS, HTML, Instagram, Twitter, Facebook)

To be successful in this role you will be:

  • Communicator
  • Multi-tasker
  • Organized
  • Proactive
  • Resourceful
  • Team player

Closing Date: 04/16/2021, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $83,481 with an annual step progression to a maximum of $106,758. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Communication/Media/Public Relations
Recruiter: Carol Kayitaba

.buttontext00b26598368a4abe a{ border: 1px solid transparent; } .buttontext00b26598368a4abe a:focus{ border: 1px dashed #25355a !important; outline: none !important; }

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Job Segment: Communications, Intern, Manager, Marketing Communications, Equity, Marketing, Management, Entry Level, Finance




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/8/2021
Application Due: 7/12/2021
Work Type: Full Time