Health Care Representative

Job description

Job no: 698220
Work type: Support Staff
Pay Grade: 07
Major Administrative Unit / College: General University Items
Department: Msu Student Health Center 10090392
Sub Area: CT- Clerical Tech.
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Full Time (90-100%), Clerical Technical- CT, Administrative/Business/Professional, Health Care Support, Office/Clerical Support, Union
Position Summary

Functions as customer service representative both in person and over the phone at the Student Health Center. Successful candidate will schedule appointments, greet visitors; check in patients to clinic; responsible for fee collections, coordination of patient referrals and medical insurance verification.

Unit Specific Education/Experience/Skills

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office or medical clinic; or an equivalent combination of education and experience.

Desired Qualifications

Completion of a healthcare assistant certificate or college course work in a health care related field or business. Extensive knowledge of computer software including Microsoft products, Outlook email and calendar functions, and patient scheduling software. Understanding of HIPPA/Fraud compliance, patient confidentiality. Critical decision making skills while under stress. Excellent interpersonal skills needed to schedule appointments and check in patients upon arrival and interact with physicians and nursing staff

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

cover letter


Work Hours

Clinic hours Mon-Friday 8AM-6PM. Occasional Saturdays required 10AM-1PM

Description of Flex Period

3 months off summer or 2 months with 1 month during winter break

Summary of Health Risks

work within 3 feet of patients

Bidding and Eligibility Ends on 4/13/2021 at 11:55 PM

Advertised: Apr 7, 2021 Eastern Daylight Time
Applications close: Apr 13, 2021 Eastern Daylight Time




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Job No:
Posted: 4/8/2021
Application Due: 4/13/2021
Work Type: Full Time