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Health Care Representative

Employer
Michigan State University
Location
East Lansing

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job no: 697402
Work type: Support Staff
Pay Grade: 07
Major Administrative Unit / College: Msu Hci Clinical Services
Department: Msu Hci Therapy Services 40001148
Sub Area: CT- Clerical Tech.
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Full Time (90-100%), Clerical Technical- CT, Health Care Professional, Health Care Support, Union
Position Summary
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
  • Performs patient insurance eligibility at initial visit and ongoing as determined by HealthTeam policy. Corrects and updates existing information for established patients
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
  • Prepares patient materials and educates the patient or patient representative about materials.
  • Documents in the patient electronic medical record and explains policies and procedures to patients/patient representative
  • Completes patient registration to collect and enters health insurance information.
  • Explain financial requirements to patients and/or patient representatives.
  • Collects office visit payments from patients or patient representatives records and maintains patient financial transactions.
  • Collects and participates in patient quality initiatives related to patient encounters, reimbursement, accuracy in first-time entry.
  • Schedules and tracks patient appointments.
  • Answers clinic phone calls; answer any questions that do not violate federal or state compliance and field all questions to appropriate areas of expertise.
  • Receives and disseminates clinical office mail.
  • Performs clinical office filing for record keeping purposes.
Unit Specific Education/Experience/Skills

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in mental health office; or an equivalent combination of education and experience.

Desired Qualifications

Experience with Athena EMR, PT/OT clinic

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Cover letter

Resume

Work Hours

Work hours are typically 8:00 a.m. – 5:00 p.m., but can vary as necessary to accommodate clinic operations

Summary of Health Risks

Exposure to human blood, serum, tissue and other body fluids; and materials covered under Universal Precautions; TB risk or work within three (3) feet of patients in a health care setting; wear a respirator. Covid precautions.

Bidding eligibility ends on 4/13/2021, at 11:55 PM

Advertised: Apr 7, 2021 Eastern Daylight Time
Applications close: Apr 13, 2021 Eastern Daylight Time

Organization

Working at Michigan State University 

Spartans work every day to advance the common good in uncommon ways.

Together, we tackle some of the world’s toughest problems to find solutions that make life better—from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.

We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.

We're good at it, and we've been at it for more than 150 years.

The nation’s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.

Today, MSU is one of the top research universities in the world—on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we’re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.

In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.

Top Distinctions

U.S. News & World Report ranks MSU

  • 29th among the nation’s public universities
  • First in the nation for 19 years for graduate programs in elementary and secondary education
  • First in the nation for graduate programs in nuclear physics and industrial and organizational psychology
  • First in the nation for undergraduate program in supply chain

Recognized for 11 consecutive years as one of the top 100 universities in the world by Shanghai Jiao Tong University in its annual Academic Ranking of World Universities

Ranks 46th among public universities for in-state students in Kiplinger’s 2013 edition of Best Values in Public Colleges

Silver rating from the Association for the Advancement of Sustainability in Higher Education’s STARS program, which measures and encourages sustainability in education and research; operations; and planning, administration, and engagement

Member of the prestigious 62-member Association of American Universities

Only university in the country with on-campus medical schools graduating allopathic (MD) and osteopathic (DO) physicians, and veterinarians (DVMs)

Among the largest single-campus residence hall system in the country with 27 halls in five neighborhoods and two apartment villages.

 

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